What you'll doAt Scout, the Specialist, Business Continuity, Resiliency & Crisis Management is responsible for supporting the development, implementation, and continuous improvement of business continuity and crisis management capabilities in a fast-paced automotive startup environment. This position helps strengthen organizational resilience across manufacturing plants, distribution centers, retail operations, and enterprise functions by supporting continuity planning, crisis preparedness, and operational risk mitigation activities. The Specialist will assist in the development and maintenance of Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), Crisis Management programs, and support Cybersecurity and IT teams with Disaster Recovery (DR) planning.
The position partners closely with cross-functional stakeholders to identify risks, support disruption response activities, and help protect production timelines, operational continuity, and customer experience.
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Business Continuity & Operational Resilience- Support the implementation and continuous improvement of Business Continuity and Crisis Management programs across manufacturing, distribution, retail, and corporate functions.
- Assist with the development, maintenance, and periodic review of Business Continuity Plans (BCPs) for manufacturing facilities, distribution centers, retail operations, customer support functions, and enterprise teams.
- Support Business Impact Analysis (BIA) activities to assess critical processes, operational dependencies, recovery objectives, and business impacts.
- Identify continuity planning gaps and recommend improvements to enhance organizational readiness and resilience.
- Assist with maintaining alignment between business continuity plans and IT disaster recovery plans.
- Monitor operational and supplier risk indicators and escalate concerns through established processes.
Crisis Management & Incident Support - Support crisis preparedness activities, including maintenance of crisis management procedures, escalation protocols, and response playbooks.
- Coordinate logistics and communication activities during crisis events and business disruptions.
- Support activation and coordination of crisis response teams during operational disruptions, severe weather events, cyber incidents, supply chain interruptions, or other business continuity events.
- Facilitate incident documentation, lessons learned reviews, and corrective action tracking following disruptions.
- Assist in developing and maintaining crisis communication materials, briefing documents, and response resources.
- Partner with site leadership and cross-functional teams to support preparedness and response activities.
Training, Exercises & Awareness - Support the planning and execution of business continuity and crisis management exercises, including:
- Plant shutdown and restart simulations
- Supply chain disruption scenarios
- Retail outage and customer service continuity exercises
- Assist with business continuity and crisis management training for site leaders, functional teams, and key stakeholders.
- Track exercise results and support improvement plans to strengthen organizational readiness.
- Promote awareness of continuity and crisis management processes throughout the organization.
Risk Assessment & Reporting - Support risk assessment activities related to operational resilience, supply chain continuity, and manufacturing readiness.
- Prepare reports, dashboards, and readiness metrics to support leadership visibility into resilience performance and program maturity.
- Track corrective actions, testing results, and continuity planning activities.
- Support compliance with business continuity standards, internal policies, and audit requirements.
- Maintain continuity and crisis management documentation and records.
Cross-Functional Collaboration - Partner with Manufacturing, Supply Chain, Logistics, Retail, Cybersecurity, IT, Security, and Corporate Functions to support continuity planning and preparedness activities.
- Provide continuity planning guidance and support to business stakeholders.
- Assist teams in evaluating continuity risks and identifying practical mitigation strategies.
Location & Travel Expectations:
- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: Domestic and international travel required, approximately 30-40% of the time. Valid driver's license required. Passport required.
What you'll bringWe expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Education & Experience - Bachelor's degree in Business, Supply Chain, Risk Management, Engineering, Emergency Management, or a related field.
- 4+ years of experience in business continuity, crisis management, risk management, operations, supply chain, manufacturing, or a related field.
- Experience supporting continuity planning, operational risk management, or resilience-related activities preferred.
- Experience in manufacturing, automotive, retail, logistics, or high-growth environments preferred.
Certifications (Preferred) - CBCP (Certified Business Continuity Professional)
- MBCI (Member of the Business Continuity Institute)
- ISO 22301 certification
- PMP or equivalent project management certification
Skills & Competencies - Understanding of business continuity, crisis management, operational risk, or resilience principles.
- Knowledge of manufacturing, logistics, supply chain, or retail operations.
- Strong analytical and problem-solving capabilities.
- Ability to assess risks and recommend practical solutions.
- Excellent communication and stakeholder engagement skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable operating in ambiguity and supporting evolving business processes.
- Strong collaboration and relationship-building capabilities.
Key Attributes - Builder mindset with the ability to support evolving programs and processes.
- Proactive and solutions-oriented approach.
- High level of ownership and accountability.
- Adaptable and comfortable working in a startup environment.
- Collaborative and team-oriented.
What you'll gainThe benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay TransparencyThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial Base Salary Range: $90,000.00 - $112,500.00
Internal Leveling Code: IC9
Notice to applicants:- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
