What you'll doAs an operations manager on the brand activations team, you will provide the operational and logistical backbone for the end-to-end execution of a complex brand environment. You are the "drumbeat" of the project-the person responsible for organizing every workstream, holding partners accountable to deadlines, and ensuring the final deliverable stays on-track and on-budget.
We are a lean team, so your scope will vary significantly-you will own the critical administrative and coordination tasks required to get the project over the line. We're looking for a high-agency "doer" who obsesses over detail and thrives in keeping complex, fast-paced projects organized.
Responsibilities- Drive momentum: Attend all workstream calls and own the action items. We use AI for raw notes, but you are responsible for coordinating stakeholders (internal and external) to ensure nothing stalls.
- Drive workstreams: Manage execution in partnership with the lead, from kickoff through completion-everything from sourcing vendor options and securing budget approvals to collaborating with internal teams.
- Be on-site: Be on-site as needed to verify that our standards of craft and delivery are being met across all physical touchpoints.
- Support team scaling: Manage the logistics of expanding project capacity, including vendor sourcing, partner onboarding, leveraging AI tools, and contractor coordination.
- Draft weekly updates: Turn complex updates from across the project into clear, dense weekly notes for leadership. You possess the ability to turn project noise into actionable signal.
- Financial & admin rigor: Maintain meticulous tracking of project investment and handle the critical administrative "finish line" tasks required to ensure the environment is fully operational.
Who you areYou are a highly organized, collaborative partner who thrives in fast-moving, ambiguous environments and makes the people around you more effective. You love creating thoughtful experiences and environments, with a commitment to high-touch, on-brand execution. You have a track record of taking broad goals, building a clear path forward, and keeping priorities, details, and communication moving with minimal friction
Minimum requirements- Experience creating brand environments: You have experience with the physical manifestation of a brand, from the initial layout to the final finishing details.
- A "force multiplier" mentality: You are a super team player who thrives in a close-knit, collaborative environment and makes everyone around you more effective.
- High agency track record: You have 5+ years of experience in roles that require exceptional organization and the ability to navigate ambiguity. Your former colleagues describe you as the person who "just gets it done."
- Strong communication: You never let an action item drop and can distill complex updates into clear, actionable briefings for leadership.
- Comfort with ambiguity: You are energized by the "build-as-you-go" nature of ambitious projects. You can take a vision that is 80% defined and drive it to 100% completion.
Preferred qualifications- Financial and administrative rigor: You have experience managing project budgets, navigating procurement workflows, and maintaining meticulous financial records.
- Technical leverage: You are proficient at using AI and modern productivity tools to automate routine tasks and accelerate project delivery.
