Special Events Sales Manager

Castaway

$75K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of catering or event sales experience required
  • Experience with a comparable venue size and sales volume strongly preferred
  • Strong written communication skills—clear, concise, and detail-oriented
  • Proven ability to prioritize, plan, and manage multiple events simultaneously
  • Ability to work effectively under time constraints and deadlines
  • Positive attitude and ability to thrive in a fast-paced, high-volume environment

Responsibilities

  • Meet or exceed budgeted booking goals and revenue targets across all special event areas
  • Drive sales across corporate, social, nonprofit, and wedding market segments
  • Apply advanced closing, negotiation, and presentation techniques to maximize revenue
  • Build and maintain long-term client relationships that generate repeat business
  • Conduct engaging site tours and tailored client presentations showcasing venue capabilities
  • Monitor events in real time, address challenges quickly, and implement effective solutions

Benefits

  • Comprehensive medical and dental plans with employer HSA contributions
  • Lifestyle Spending Account for wellness expenses
  • Employer-paid life insurance
  • Accrued paid vacation and paid/floating holidays
  • Paid sick time renewed annually
  • Education Assistance Program for hospitality-related education
Full Job Description
Position Overview

The Catering Sales Manager owns the full sales lifecycle-from prospecting and relationship development through event execution-driving revenue while delivering exceptional client experiences. This role is ideal for a proactive, detail-driven sales professional who thrives in a fast-paced, high-expectation environment and takes pride in closing, executing, and growing long-term business.
Compensation & Benefits

Compensation
  • Competitive base salary with performance-based earning potential
  • Pay range: $75,000-$90,000 annually, based on experience and sales performance
  • Monthly Reward Dollars redeemable at company locations

Health & Wellness
  • Comprehensive medical and dental plans with employer HSA contributions for you and your dependents
  • Lifestyle Spending Account (gym memberships, childcare, student loans, and more)
  • Employer-paid life insurance
  • Employee Assistance Program (EAP)

Time Off & Growth
  • Accrued paid vacation
  • Paid/floating holidays (4 major holidays)
  • Paid sick time (renewed annually)
  • Education Assistance Program (EdAP) for hospitality-related education
Key Responsibilities

Sales & Revenue
  • Meet or exceed budgeted booking goals and revenue targets across all special event areas
  • Drive sales across corporate, social, nonprofit, and wedding market segments
  • Apply advanced closing, negotiation, and presentation techniques to maximize revenue

Client Experience & Relationships
  • Build and maintain long-term client relationships that generate repeat business
  • Conduct engaging site tours and tailored client presentations showcasing venue capabilities
  • Represent Castaway through industry associations, networking groups, and community involvement

Execution & Collaboration
  • Partner closely with culinary and banquet teams to ensure seamless event execution
  • Create clear, accurate, and detailed Banquet Event Orders (BEOs)
  • Monitor events in real time, address challenges quickly, and implement effective solutions
  • Stay informed on industry trends, competitor offerings, and market dynamics
Education & Experience
  • 4+ years of catering or event sales experience required
  • Experience with a comparable venue size and sales volume strongly preferred
  • Proven ability to prioritize, plan, and manage multiple events simultaneously
  • Strong written communication skills-clear, concise, and detail-oriented
  • Ability to work effectively under time constraints and deadlines
  • Positive attitude and ability to thrive in a fast-paced, high-volume environment
Disclaimer

This job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications.

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