Atlassian

Solutions Engineer (Pre-Sales Engineer)

Atlassian • $124K — $196K *
US-AnywhereRemote
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of pre-sales experience with enterprise customers
  • Excellent communication and strong presentation skills for diverse audiences
  • Ability to interpret complex business problems and develop solutions
  • Comfortable in both business and technical discussions
  • Proactive and collaborative team player with a go-getter attitude

Responsibilities

  • Partner with account teams to understand customer needs and align Atlassian solutions
  • Identify additional cross-product opportunities for clients
  • Investigate and assess client pain points to inform solutions
  • Demonstrate and articulate software value during the pre-sales process
  • Craft compelling narratives about the full range of Atlassian offerings
  • Lead customized and standard product demonstrations tailored to client needs
  • Document and relay product feedback and competitive insights to internal teams

Benefits

  • Wide range of health and wellbeing resources
  • Paid volunteer days to engage with the community
  • Supportive family benefits
  • Opportunities for continuous learning and professional development
Full Job Description
Overview

Atlassian is looking for a Pre-Sales Solutions Engineer that’s passionate about being a product expert in the sales cycle, solving our customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

Responsibilities

Responsibilities

In This Job, You Will:
  • Partner with account teams and channel partners to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

  • Probe for and identify additional opportunities for cross-product/solution expansion

  • investigate, discover, and assess client pain points

  • Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

  • have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

  • Lead compelling value-based demonstrations, both standard and customized

  • Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

  • Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together

  • Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

  • Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Pay Ranges

In The Americas, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $150,300 - $196,225

Zone B: $135,000 - $176,250

Zone C: $124,200 - $162,150

Qualifications

Qualifications

About You:

We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.

On paper, you have 2+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you’re looking to be a cog in the system, this job isn’t for you.

You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

More about our team

You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we’re excited at the opportunity to have you join the team and help our company grow and change for the better.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 194,000 customers worldwide, including 85 of the Fortune 100, Atlassian is changing the way teams work. Our products help teams organize, discuss, and complete shared work. Atlassian has a unique business model that allows us to deliver software to teams of all sizes, from small startups to large enterprises. Our products are available on a subscription basis, with no upfront fees or long-term commitments. Atlassian was founded in 2002 and is headquartered in San Francisco, California.
Learn more about Atlassian
Size
6,433 employees
Market Cap
$31.9 billion
Industry
Net Income
-$1.1 billion
Founded
2002
5 Year Trend
+34.9%
Revenue
$1.8 billion
NASDAQ

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