Solutions Engineer | NYC (d/f/m)

Luminovo GmbH

$80K — $120K *
US-AnywhereRemote in New York, NY
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Familiarity with the electronics manufacturing industry
  • Technical background, ideally with a degree in science or engineering
  • Early-career motivation and readiness to evolve in the role
  • Ability to learn quickly across different modules and areas
  • Strong communication skills for technical discussions
  • US citizenship or permanent residency with work authorization

Responsibilities

  • Participate in sales calls to demonstrate technical platform capabilities
  • Conduct in-depth technical presentations and create tailored ROI cases for prospects
  • Lead the onboarding process for new customers, ensuring swift configuration and training
  • Develop a comprehensive understanding of the Luminovo platform and the electronics sector
  • Identify potential implementation risks early to maintain project timelines and budgets
  • Provide key real-world feedback to the Product team based on field learnings

Benefits

  • Join a well-funded European scale-up with an expanding North American presence
  • Work in a pivotal technical role with opportunities for advancement
  • Engage with AI-driven products at the forefront of the industry
  • Be part of a collaborative international team with offices in multiple locations
  • Occasional travel covered for team retreats and industry events
Full Job Description
Your role

Luminovo builds software that powers the electronics supply chain, and we're scaling our North American team. We're looking for a Solutions Engineer to be the technical backbone of our go-to-market momentum.

You'll work at two critical moments in the customer journey. In pre-sales, you join calls with our Account Executives to run technical demos and build credibility with electronics-industry experts. In onboarding, you own a new customer's first weeks: configuration, training, and getting them to value fast.

What you'll do
  • Join AE-led sales calls to demo the platform's technical capabilities, then hand back to the AE for the close
  • Run technical deep dives and build tailored ROI cases for OEM and EMS prospects, so AEs can focus on the commercial close
  • Own customer onboarding for the first 4 to 8 weeks: tenant configuration, training, and time-to-value
  • Build deep expertise in the Luminovo platform and the electronics-manufacturing landscape
  • Spot implementation risks early and keep projects on track and on budget
  • Turn what you learn in the field into prioritized, revenue-anchored feedback for our Product team


Who you are
  • You know the electronics manufacturing world
  • You have a technical foundation; a degree in a science or engineering field is a plus
  • You're early in your career, hungry, and ready to hustle in a role you can grow with
  • You ramp fast across modules and industry areas - breadth and quick learning matter more than deep specialization in any one area
  • You can hold your own in a technical conversation with an industry expert, and explain complex things simply
  • You're a US person (citizen or permanent resident), authorized to work in the US


Why Luminovo
  • Join the North American expansion of a well-funded European scale-up with 300+ customers
  • A role at the technical heart of how we sell and onboard, with room to grow as the team grows
  • AI at the core of the product, not a marketing slide
  • Collaborative, international team with offices in Munich, Berlin, and New York


Skills, knowledge, and expertise

Just so you know - we purposefully did not create a standard list of minimum qualifications for this role. We care much more about your motivation and ability to help us accelerate technical progress than about your CV. (Why we banned requirements from our job descriptions)

Work setup

Remote - ideally based in the Northeast, where we have our US hub in New York. (We're also growing our presence in Austin, TX, with global HQ in Munich.)

Travel

We meet regularly for team retreats and selected industry events, so expect occasional travel. We cover the costs.

Whom you'll be working with
  • Sam Mason - your hiring manager and Solutions team lead
  • Rachel - your closest day-to-day collaborator on the customer-facing motion
  • The wider Solutions team: Mark Allen, Ines, and Marton
  • Our Account Executives, whom you'll join on pre-sales calls
  • Customer Success, who take the handoff after a successful onboarding
  • Product & Engineering, to turn what you learn in the field into the roadmap

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