About the role As a Solutions Engineer I you will: • Serve as a trusted technical advisor to partners, prospects, and customers. • Lead technical discovery conversations to understand business and technical requirements. • Deliver tailored product demonstrations and technical presentations aligned to customer use cases. • Design and guide proofs of concept (POCs), evaluations, and technical validations. • Partner with Sales to develop technical win strategies and address technical objections. • Help partners qualify opportunities and map SmartBear solutions to customer needs. • Contribute to functional and technical responses for RFIs/RFPs. • Collaborate with Product Management, Marketing, and Customer Success to support partner and customer success. • Convey product feedback, field insights, and feature requests to internal teams. • Support partner enablement through training, webinars, and technical resources. • Comfortable working with software resellers, partners, or third-party stakeholders. • Strong presentation, storytelling, and whiteboarding skills. • Ability to communicate complex technical topics clearly to technical and non-technical audiences. • Represent SmartBear at industry events and partner engagements (approximately 5% travel). We are looking for you if you have: • 2+ years of experience in a Solutions Engineer, Sales Engineer, or customer-facing technical role. • Experience presenting or explaining technical concepts to varied audiences. • Experience working with customers, partners, or internal stakeholders to solve technical challenges. • Ability to quickly learn new technologies and articulate their value. Technical Background • Familiarity with UI and API test automation concepts and tools. • Working knowledge of modern automation frameworks (e.g., Selenium, Playwright). • Basic understanding of CI/CD workflows and Git-based development practices. • Experience working with APIs programmatically using JavaScript or Python. • Exposure to cloud platforms (AWS, Azure, etc.). • Understanding of networking fundamentals or security best practices. • Experience supporting technical evaluations or pre-sales engagements. • Experience with API design and documentation tools such as Swagger/OpenAPI Did you know? • Our main goal at SmartBear is to make our technology-driven world a better place. • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. • SmartBear is headquartered in Somerville, MA with offices across the world including Galway, Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. • We've won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work. #LI-AS1 At SmartBear, we believe transparency in pay is part of how we build trust-with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact. We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees' health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive. Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location. Estimated Annual Cash Compensation (Base + On-Target Commission): $100,000-$120,000 USD