Solutions Engineer- Enterprise

Yoodli AI Roleplays

$160K — $185K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Solutions Engineering, Sales Engineering, or related fields in a SaaS environment
  • 1+ years of experience selling to Enterprise-level accounts
  • Strong technical skills, including familiarity with APIs and basic scripting languages (Python, JS)
  • Exceptional communication skills to bridge technical and non-technical audiences
  • Direct experience with enterprise customers and collaboration with product/engineering teams
  • Ability to thrive in fast-paced, ambiguous environments
  • Proactive approach and a genuine passion for helping others grow

Responsibilities

  • Engage in technical pre-sales discussions to assist customers
  • Conduct architecture reviews and devise tailored solutions for clients
  • Support customers through onboarding and systems integrations
  • Manage RFPs and security reviews, ensuring smooth processes
  • Tackle support tickets to resolve customer issues effectively
  • Advocate for users by translating their needs into product insights
  • Develop scalable processes to enhance customer experience

Benefits

  • Opportunity to significantly influence the growth of a startup
  • Equity options available in a venture-backed company
  • Collaborate closely with the founding team and mentors
  • Be part of a vibrant, inclusive team culture and help shape it
Full Job Description
As our Solutions Engineer, you'll sit at the intersection of product, sales, and engineering - helping customers get the most out of Yoodli. You thrive in technical pre-sales conversations, guiding architecture reviews and crafting tailored solutions that showcase our platform's value. You're excited to support customers through onboarding and integrations, and you're not afraid to roll up your sleeves to tackle RFPs, security reviews, or the support tickets to keep things moving. You're deeply customer-focused, eager to wear multiple hats, and always ready to step in where needed. Along the way, you'll become a trusted advocate for our users - translating their real-world needs into product insights and building scalable processes that level up the entire customer experience. About You: • 5+ years of experience in Solutions Engineering, Sales Engineering, Technical Account Management, or Implementation in a SaaS environment • 1+ years of selling into Enterprise level accounts • Strong technical acumen-comfortable with APIs, SSO, basic scripting (e.g., Python, JS), and debugging tools • Exceptional written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders • Experience working directly with enterprise customers and product/engineering teams • Thrive in ambiguous, fast-paced environments and love building from scratch • Bias for action, low ego, and a passion for helping others grow through communication Extra credit experience: • LMS Integrations • SQL experience • Prompt engineering What's in it for you? • Huge impact opportunity: Build and scale a company from the ground up • Competitive compensation: Equity opportunities at a venture-backed startup • OTE compensation: $160k - $185K (base + variable) • Work on a daily basis with the founding team and mentors • Join a fun, inclusive and highly motivated team culture (and help define it!)

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