Solutions Consultant

Scrunch AI

$110K — $130K *
US-AnywhereRemote in United States
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10+ years in Solutions Consulting, Sales Engineering, or Solutions Architecture
  • Experience handling enterprise deals
  • Proven ability to manage multiple projects and stakeholders
  • Exceptional communication skills for presenting complex concepts
  • Familiarity with AI/LLM systems and their application
  • Experience interacting with C-Level executives
  • Preferred experience with CDN or web infrastructure platforms
  • Adaptable to changing market conditions and priorities
  • Proactive approach to creating processes and structure

Responsibilities

  • Lead complex enterprise-level sales cycles from discovery to closed-won deals
  • Conduct in-depth technical discovery and multi-stakeholder workshops
  • Own technical demonstrations and architectural designs for customer solutions
  • Manage security and compliance processes during deal cycles
  • Collaborate with cross-functional teams to align solutions with product roadmap
  • Support onboarding efforts and identify upsell opportunities
  • Facilitate feedback to improve products based on customer needs

Benefits

  • Comprehensive wellbeing package including medical, dental, vision, and life insurance
  • Paid parental leave for significant life events
  • Home office stipend to enhance your workspace
  • Phone and internet reimbursement for remote work support
  • Learning and development budget for courses and conferences
  • Flexible PTO policy allowing you to take the time you need
  • 401(k) for financial planning
  • Team offsites fostering a strong connection among employees
Full Job Description
About the Role

We are seeking a Solutions Consultant to act as a trusted technical advisor and strategic partner for enterprise- and large-scale customers. In this role, you'll help shape how our product is positioned at scale, working closely with Product, Engineering, Sales, and Customer Success teams.

What You'll Do
  • Work with Enterprise Account Executives and leadership on Lead complex, enterprise-level sales cycles from discovery and technical evaluation through to proposals, PoCs (proof-of-concepts), and closed-won deals.
  • Conduct deep technical discovery and multi-stakeholder workshops to understand needs and craft tailored solutions.
  • Own technical demonstrations and architecture design, including integrations, data flows, and enterprise-grade configurations translating product capabilities into customer value
  • Handle security, compliance, and procurement processes on behalf of the customer during deal cycles
  • Collaborate cross-functionally with Product, Engineering, Legal/Compliance, and Support to:
    • ensure proposed solutions align with product roadmap and compliance requirements,
    • feed customer feedback for future product improvements, and
    • accelerate time-to-value and adoption post-sale
  • Support onboarding and expansion efforts to ensure smooth handoffs to Customer Success, and help identify opportunities for upsells, expansion, or additional use cases.
What You'll Bring
  • 6-10+ years in Solutions Consulting, Sales Engineering, or Solutions Architecture
  • Experience working on enterprise deals
  • Ability to manage multiple projects and stakeholders concurrently
  • Ability to effectively explain complex concepts to any audience in the form of clear, polished presentations and/or responses to questions and challenges
  • Working knowledge of how AI/LLM systems function - retrieval, ranking, and generation - and how that shapes AI search and discovery
  • Experience speaking with and presenting to C-Level executives
  • Experience with CDN, edge, or web infrastructure platforms (e.g., Akamai) strongly preferred
  • Comfort with ambiguity and the ability to adapt to the market, the state of the organization and quickly shifting priorities.
  • Builder mentality - comfortable creating structure, tools, or process from scratch rather than working within a fully-defined playbook
Benefits for full-time US employees:

💝 Wellbeing: Medical, dental, vision, and life & disability insurance

Family support: Paid parental leave when life's biggest moments happen

Setup: Home office stipend so your workspace doesn't suck

Remote support: Phone and internet reimbursement

Growth: L&D budget for courses, conferences, and whatever makes you sharper

Time off: Flexible PTO - take what you need, we trust you

Financial wellness: 401(k)

Connection: Team offsites and a crew that genuinely likes each other

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