Thrive

Solutions Architect

Thrive • $125K — $150K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or higher
  • 8+ years of experience in a Solutions Architect role or similar position
  • Proven expertise in designing and implementing infrastructure solutions like Cyber Security, Hybrid Cloud Services, and AI
  • Strong communication and customer service skills
  • Ability to translate technical concepts for various audiences

Responsibilities

  • Provide technical support to sales executives during complex sales opportunities
  • Engage directly with customers to discuss and present Thrive solutions
  • Serve as a trusted advisor for both business and technical challenges
  • Collaborate with internal teams to communicate customer needs and feedback
  • Create comprehensive documentation including technical specifications and diagrams
  • Review sales pipelines to prioritize customer-focused initiatives
  • Participate in seminars and training to promote Thrive's services

Benefits

  • Participation in industry events and opportunities for certification
  • Ongoing technical training for sales and channel partners
  • Engagement in customer-focused seminars and presentations
  • Access to the latest emerging technologies and product developments
Full Job Description
Position Summary

The Solutions Architect - is a senior technical position within Thrive. This position serves as a technical resource for sales efforts of Sales Executives and Sales Leadership.

Requirements
  • Duties include direct technical support to sales executives, direct customer involvement on complex sales opportunities, validation of all sales orders, ongoing enhancement of service and product descriptions, and interfacing with operations and engineering teams to keep up to date on all new service capabilities
  • Local / regional technical resource providing technical support to Sales Executives via direct customer interaction
  • Participate in customer meetings and lead technical discussion. Present Thrive solutions to various levels within a client's organization, up to CIO level
  • Become a trusted advisor to prospects and customers to solve both business and technical challenges
  • Interface with internal teams, providing feedback on key areas of customer focus and areas of concern
  • Create documentation, including diagrams and technical specifics, to ensure completeness and supportability of solutions
  • Prioritize areas of focus by reviewing sales pipelines with supported sales reps and sales managers
  • Participate in customer-focused seminars, tradeshows, events, presentations, technology roadmap reviews and training
  • Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate
  • Provide ongoing product technical training to the Thrive direct sales organization and channel partners


Basic Qualifications
  • Bachelor's degree (or higher)
  • Experience working at Managed/Cloud Service Provider in a Solutions Architect or comparable role, collaborating with clients, and working alongside the sales team
  • 8+ years' experience with the design and implementation of a broad range of infrastructure solutions, such as:
    • Cyber Security
    • VMware/Hyper-V
    • Windows / Linux
    • Office 365/Microsoft Exchange
    • Hybrid Cloud Services (Private, Azure, AWS, Google, etc.)
    • Networking
    • Firewalls
    • Relational Databases
    • Disaster Recovery
    • AI
  • Excellent communication skills and customer service skills
  • Ability to articulate technical information and convey to a broad audience

About Thrive

Thrive is a healthcare company that provides software solutions to healthcare providers. The company's software helps healthcare providers manage their administrative tasks, such as scheduling appointments, managing patient records, and billing. Thrive's software is designed to be user-friendly and easy to use, making it accessible to healthcare providers of all sizes. The company was founded in 2013 and is headquartered in San Francisco, California.
Learn more about Thrive
Size
1,000 employees
Industry
Healthcare
Net Income
-$5 million
Founded
2013
5 Year Trend
+20%
Revenue
$100 million
NASDAQ
THRY
* Ladders Estimates

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