What you'll doAs a member of the Solutions Engineering team, your first month will be:
- Learning to tell a clear value story about how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
- Assisting in planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc).
In your first 3 months, you can expect to:
- Become proficient in what discovery is and using it to understand what challenges our prospects face
- Travel to meet prospects in the field. Workshops, conferences, on-sites - we believe in meeting our customers in-person whenever possible. Anywhere in the world.
- Land deals for some of the most exciting names in software, from startups to enterprise SaaS.
In 6 months you'll be:
- Owning knowledge areas, projects, tools, and market segments in the Solutions Engineering team.
- Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win.
- Representing the Solutions Engineering group as a deal team member on your own.
- Handling detailed scoping to ensure that customers are set up for success post-sales.
In your first year you'll have:
- Built relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives.
- Designed integrations of Metronome into prospect systems and acted as a pricing and packaging consultant, influencing the direction of our future customers.
As a fast-moving unit within Stripe, there's a lot still to figure out and tremendous room for high-agency people to have impact and make a difference. If this excites you as much as it excites us, let's talk.
Who you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements- 1-3 years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like engineering, solutions, technical account management/consulting). Academic background in a technical area with high EQ is also sought after.
- Relentless passion for being a hand-raiser. Big challenges are exciting, small tasks are an opportunity for a win. From landing big clients to simply cleaning up an old dashboard you're interested in learning and getting things done.
- Growth mindset is critical in being able to learn new things quickly, adapt on the fly, and operate in fast-moving startup environments that value high agency.
- Exceptional communication skills -- technical, go-to-market, and finance stakeholders should all feel like comfortable counterparts in conversing with you.
- Excitement for building and improving GTM playbooks and processes.
Preferred qualifications - Knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.
- Experience as a software engineer, product manager, or in other technical roles.
- Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup.
- Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.
