FedEx

Solutions Architect

FedEx$108K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent required.
  • Minimum 5 years of professional experience in project management, sales, education, communications, or quantitative analysis.
  • Strong leadership and team management experience necessary.
  • Proficient in project management and collaboration tools, particularly Asana.
  • Excellent written and verbal communication skills essential.

Responsibilities

  • Provide leadership and mentoring to a tenured team and set clear expectations.
  • Implement strategic process improvements for the Global Intake Process.
  • Manage high-visibility global pricing and revenue initiatives.
  • Serve as the main communication hub for cross-functional teams including Marketing, Sales, Legal, and Operations.
  • Deliver executive-level presentations and socialize team initiatives globally.

Benefits

  • Health, vision, and dental insurance offered.
  • Retirement plan available for eligible employees.
  • Tuition reimbursement to support further education.
Full Job Description
This position manages and leads a team of professionals in support of the sales force and corporate initiatives.

A Deeper Look at the Role and Your Impact:
  • Provide Critical Team Leadership: This is a key leadership role requiring a great coach. You will provide stability and clear expectations for a tenured team, while mentoring and developing individual skills.
  • Drive Strategic Process Improvement: You will be empowered to move the team's work from transactional execution to strategic and consultative. A primary focus will be enhancing the Global Intake Process for better data accuracy and identifying opportunities to automate manual tasks with AI.
  • Lead High-Visibility Global Initiatives: You will have direct ownership of the project management for all pricing and revenue initiatives (like the General Rate Increase) and will be a central figure in globalizing processes with GSE partners in all global regions.
  • Serve as a Cross-Functional Hub: This role requires significant executive presence. You will socialize the team's work, deliver executive-level presentations, and act as the key point of contact for stakeholders in Marketing, Sales, Legal, and Operations to prioritize and bundle strategic projects.

Skills / Knowledge / Experience Considered a Plus
• Strong understanding of internal business processes and roles and responsibilities of stakeholder groups
• Familiarity with Asana and AI tools, including agents
• Proven ability to collaborate across functions, especially with Sales, Marketing, Legal, Pricing and Enablement teams
• Strong project management skills, including experience leading sales engagement programs and/or marketing campaigns
• Excellent written and verbal communication skills
• Experience supporting global teams and scaling best practices across regions
• Ability to use data-driven insights to inform prioritization and trade off decisions

Minimum Education

Bachelor's Degree/equivalent.

Minimum Experience

Five (5) years professional business experience in project management, sales, education, communications, or quantitative analysis. A related advanced degree may offset the related experience requirements.

Knowledge, Skills, and Abilities
  • Proven leadership experience.
  • Strong human relations, negotiating, and communication skills, both written and verbal.
  • Excellent analytical and process/project management skills.
  • Ability to innovate and produce high quality results on a consistent basis.


Domicile Information:

This is a hybrid position located in Memphis, TN. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location 4 days a week.

This position is not eligible for sponsorship.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: Pay Grade: E29

Additional Details:

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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