T-Mobile

Solution Engineer - Virtual Business/ISaaS

T-Mobile$78K — $142K *
US-AnywhereRemote in Maitland, FL
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 3 years experience in related field, or advanced degree with 1 year experience, or equivalent education/experience
  • Preferred study areas include Computer Science, IT, Engineering, or related fields
  • 4-7 years experience in telecommunications, IT administration, or network engineering roles
  • Experience with Enterprise and Public Sector accounts
  • Successful solution sales experience in a matrix environment

Responsibilities

  • Support Micro Business sales teams, including offshore sellers, to drive solution adoption
  • Participate in customer meetings to provide technical consultation and guidance
  • Analyze wireless network coverage to optimize customer solutions
  • Process in-building coverage requests to enhance network accessibility
  • Maintain expert-level knowledge in wireless devices and network technologies

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company match
  • Generous paid time off and up to 12 paid holidays annually
  • Tuition assistance and college coaching
  • Access to various discounts, including mobile service and pet insurance
Full Job Description


Job Overview
This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth.

Job Responsibilities:
  • Support Micro Business (1-11 employees) business sales teams including offshore sellers, to drive solution adoption and customer engagement
  • Participate in customer meetings to provide technical consultation and solution guidance
  • Facilitate wireless network coverage analysis and review to optimize customer solutions
  • Assist with processing in-building coverage requests to improve network accessibility
  • Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts


Education and Work Experience:
  • Bachelor's Degree plus 3 years of related work experience
    OR advanced degree with 1 year of related work experience
    OR combination of education and experience deemed equivalent (Required)
  • Acceptable areas of study include Computer Science, IT, Engineering or related field (Preferred)
  • 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Preferred)
  • Experience supporting Enterprise and Public Sector accounts. (Preferred)


Knowledge, Skills and Abilities:
  • Technical Leadership (Required)
  • Communication Excellent oral and written communications; strong interpersonal skills. (Required)
  • Applications Proficiency with business application software. (Required)
  • Strategic Leadership Ability to provide strategic direction in a leadership role. (Required)
  • Technical Presentations Ability to create and deliver technical presentations. (Required)
  • Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.) (Required)


  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives

Base Pay Range: $78,750 - $142,030

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ364582¶dox=1

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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