Nasuni

Solution Engineer / Technical Specialist (remote - EAST Coast)

Nasuni$100K — $130K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-9+ years in Sales Engineering or customer-facing technical roles
  • Hands-on experience with distributed systems and data infrastructure
  • Strong understanding of networking fundamentals
  • Knowledge of storage systems and performance metrics
  • Experience with Windows, Linux, and Azure environments
  • Proficiency in scripting for automation and troubleshooting
  • Excellent communication skills for diverse technical audiences

Responsibilities

  • Lead technical discovery conversations with customers
  • Design and deliver tailored product demonstrations and POCs
  • Guide customers through installation and deployment in hybrid and cloud environments
  • Advise on best practices for data synchronization and network architecture
  • Collaborate with Account Executives to address technical challenges
  • Ensure smooth transition from pre-sales to post-sales
  • Use scripting and AI-assisted tools to enhance efficiencies

Benefits

  • Remote work flexibility based on location
  • Opportunity to work with advanced technology in edge data synchronization
  • Collaborative environment across Sales, Product, and Customer Success teams
  • Engagement in customer-facing technical roles
  • Involvement in the integration of AI tools to streamline processes
Full Job Description
Solution Engineer / Technical Specialist (Resilio Team)

Location: EAST Coast - United States - remote

Role Overview

Nasuni is expanding its platform capabilities through the acquisition of Resilio, a leader in real-time data movement and edge data synchronization. This role sits on the Resilio team within Nasuni, supporting customers with high-performance, distributed data workflows across hybrid and edge environments.

We are hiring a Solution Engineer to drive technical success across the pre-sales cycle-owning product demonstrations, proof-of-concepts, and technical validation for customers evaluating Resilio-powered solutions.

This role is ideal for someone who:
  • Thrives in customer-facing technical environments
  • Can translate complex infrastructure into clear business value
  • Enjoys hands-on deployment, troubleshooting, and solution design

This role is not for candidates who prefer purely internal or support-only roles without direct customer engagement.

Level & Scope Definition
  • Owns the technical win in the sales cycle for mid-market and enterprise opportunities
  • Operates independently across multiple deals with moderate complexity
  • Leads POCs, demos, and deployment validation with customers
  • Partners closely with Sales, Product, and Customer Success
  • Provides solution-level guidance, not product roadmap ownership
  • Focus is execution with influence, not strategic territory ownership

Responsibilities
  • Lead technical discovery conversations to understand customer data architecture, workflows, and constraints
  • Design and deliver tailored product demonstrations and proof-of-concepts (POCs) using Resilio technology
  • Guide customers through installation, configuration, and deployment in hybrid and cloud environments
  • Advise on best practices for:
    • Distributed data synchronization
    • Network and storage architecture
    • Performance optimization and scalability
  • Partner with Account Executives to progress deals and remove technical blockers
  • Collaborate with Customer Success to ensure smooth transition from pre-sales to post-sales
  • Use scripting (e.g., PowerShell) and automation tools to accelerate deployments and troubleshooting
  • Apply AI-assisted tools (where appropriate) to improve demo preparation, troubleshooting efficiency, and customer insights
  • Represent Nasuni and the Resilio platform at customer meetings, events, and technical workshops
  • Contribute to technical documentation, enablement content, and reusable demo assets

Qualifications

Must-Have Qualifications
  • 7-9+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical roles
  • Hands-on experience deploying and supporting distributed systems, storage, or data infrastructure solutions
  • Strong knowledge of:
    • Networking fundamentals (VPNs, subnets, firewalls)
    • Storage systems and performance considerations
  • Experience with Windows, Linux, and cloud environments (Azure preferred)
  • Ability to independently run technical demos, POCs, and customer deployments
  • Experience using scripting (e.g., PowerShell, CLI tools) for troubleshooting or automation
  • Strong communication skills with ability to explain technical concepts to diverse audiences

Preferred Qualifications
  • Experience with data replication, synchronization, or edge data technologies
  • Familiarity with Azure infrastructure and automation services
  • Experience supporting enterprise or mid-market customers in pre-sales cycles
  • Exposure to AI-assisted tools for workflow efficiency (e.g., automation, diagnostics, or content generation)

Ideal Qualifications
  • Experience in high-performance data transfer or real-time data orchestration platforms
  • Background in hybrid cloud or edge computing architectures
  • Proven track record influencing technical wins in complex sales cycles
  • Experience creating reusable demo environments or automation frameworks

Experience Guidelines
  • 7-9+ years total experience in technical roles
  • 3-5+ years in customer-facing (Sales Engineering or similar) roles
  • Demonstrated experience working across multiple concurrent customer engagements

About Nasuni

Nasuni is a file services platform built for the cloud. Nasuni consolidates network attached storage (NAS) and file server silos into a single, cloud-based platform, simplifying IT operations, reducing costs, and enabling organizations to store, protect, synchronize and collaborate on files with ease. Nasuni's patented UniFS® global file system technology provides fast, secure, and reliable file access from anywhere, on any device, and scales without limits. Nasuni is privately held and based in Boston, Massachusetts.
Learn more about Nasuni
Size
400 employees
Industry
Founded
2009

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