Iron Mountain

Solution Architect, ALM

Iron Mountain$90K — $130K *
US-Anywhere
+ 3 other locationsRemote
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in Technical and Pre-Sales engineering roles, preferably in service outsourcing.
  • Strong knowledge of IT Asset Management solutions and the commercial hardware market.
  • Experience in building complex B2B solutions and system integrations, particularly with ServiceNow.
  • Exceptional communication skills to convey technical concepts to diverse audiences.
  • Bachelor’s degree in Business, Technical, or a related field.
  • Willingness to travel 10-25% as needed.

Responsibilities

  • Collaborate with sales to lead client discovery and business process analysis.
  • Design secure and scalable technical architectures that meet client needs.
  • Support the sales lifecycle by creating clear proposals and contract documents.
  • Work cross-functionally with clients and tech teams to meet revenue targets.
  • Oversee implementation of designs, managing technical risks and vendor relationships.

Benefits

  • Remote work opportunity with occasional travel.
  • Comprehensive health, wellness, and retirement plans starting on day one.
  • Flexible vacation policy to enhance work-life balance.
  • Opportunities for continuous career development and training.
  • Competitive compensation and a robust company-wide benefits package.
Full Job Description
THE OPPORTUNITY Location: USA (remote) Iron Mountain is seeking a highly skilled and motivated Asset Lifecycle Management Solutions Architect to join our Asset Lifecycle Management Business Unit team. In this role, you will be responsible for driving technical innovation, executing pre-sales discovery, and designing cutting-edge, profitable solutions that resolve complex client technology lifecycle challenges. You will join our collaborative Asset Lifecycle Management Business Unit team, a global services organization dedicated to creating transformative solutions, mitigating operational risks, and driving sustainable business growth for our valued enterprise clients. What You’ll Do In this role, you will: - Client Engagement & Discovery: Collaborate with sales and account management teams to lead deep client discovery, perform business process analysis, and conduct customized solution demonstrations. - Architectural Solution Design: Create detailed, profitable, and secure technical designs encompassing hardware, software, and system integration components built to scale. - Proposal & Contract Development: Support the end-to-end sales lifecycle by translating technical architectures into clear client-facing proposals, Request for Proposal (RFP) and variant procurement document (RFx) responses, contracts, and Statements of Work (SOW). - Stakeholder Management & Revenue Support: Partner cross-functionally with clients, product managers, and engineers to maintain alignment and assist in pre-sales activities that achieve revenue growth targets. - Project Oversight & Risk Assessment: Oversee the implementation of proposed architectures, mitigate technical risks, manage external vendor relationships, and provide post-implementation support to ensure total client satisfaction. What You’ll Bring The ideal candidate will have: - 3–5 years of experience in Technical and Pre-Sales engineering roles (experience in the service or outsourcing industry is preferred). - Strong knowledge of Information Technology Asset Management solutions across both corporate end-user and data center environments, alongside familiarity with the commercial Information Technology hardware market sector. - Proven ability in constructing complex Business-to-Business solutions, handling system integrations, and working with enterprise platforms such as ServiceNow. - Exceptional communication and presentation skills, with a demonstrated ability to translate technical concepts and financial fluency models for both technical and non-technical audiences. - Bachelor’s degree in a Business, Technical, or related field of study. - Flexibility to travel at least 10% (and up to 25% during peak periods) per month. What We Offer - Location: Remote work with occasional travel. - Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment. - Empowering Your Balance: Flexible vacation plan and flexible schedules to support your personal and professional well-being. - Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale. - Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package. If you are a creative problem solver with a passion for technology and a track record of delivering exceptional results, we invite you to apply today and help shape the future of our clients' success! Category: Sales

About Iron Mountain

Iron Mountain Incorporated is a global leader for storage and information management services. The company provides solutions for records management, data backup and recovery, document management, secure shredding, and consulting services. Iron Mountain serves more than 225,000 customers in 50 countries and stores and protects billions of information assets, including critical business documents, electronic information, medical data, and cultural and historical artifacts. The company was founded in 1951 and is headquartered in Boston, Massachusetts.
Learn more about Iron Mountain
Size
26,750 employees
Market Cap
$14.7 billion
Industry
Net Income
$342.6 million
Founded
1951
5 Year Trend
+5%
Revenue
$4.1 billion
NASDAQ

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