The Opportunity:As a Senior Solution / Implementation Manager, you'll lead complex, high-impact projects that shape the future of our customer programs. You'll mentor junior managers, develop best practices, and drive strategic capability development across the organization.
Responsibilities:Solution Development
- Lead creation of customer-specific program solutions.
- Assess and integrate key customer requirements.
- Provide required inputs for quoting.
- Continuously refine and improve solution approaches.
Implementation Insight
- Offer guidance on operational challenges and best practices during the quoting and design process.
Solution Integration
- Ensure smooth handoff of solutions to implementation teams.
- Support transition into sustainable, ongoing operations.
- Ensure execution of critical customer requirements.
Project Management
- Drive proactive cross-functional collaboration throughout the project lifecycle.
- Lead communication cadence, meetings, and status updates.
- Manage scope, schedule, cost, and risk mitigation.
- Execute gated presentations and escalate issues when customer expectations may be at risk.
- Run lessons-learned activities and apply insights to future projects.
Sales Support
- Understand technical requirements necessary for successful delivery.
- Support pre-sales design with solution expertise and options.
- Develop customer value propositions using value stream mapping, customized solutions, and ROI analysis.
Your Contributions: - Proven leadership in managing complex projects
- Strategic thinking and market insight
- Strong mentoring and team development skills
- Expertise in financial analysis and risk mitigation
Why Kem Krest?- Competitive Salary
- Annual Bonus Program
- Immediate Health Benefits
- Free On-site Clinics & Prescriptions
- 401K Match
- Tuition Reimbursement
- Generous PTO & Holiday
- Parental Leave
- Supplier Discounts
