Responsibilities
We are Hiring! Join the Division of Infrastructure Operations (DIO) Enterprise Services Team as a SoftwareTest Coordinator! Key Responsibilities:

• Coordinate and execute software testing for:
  • Operating System updates
  • Software updates
  • Application updates
  • Security updates
• Plan and coordinate testing activities with customers and stakeholders.
• Serve as the primary point of contact for all testing questions and issues.
• Facilitate communication and mediate discussions between technical teams and customers.
• Track testing progress and ensure timely completion of testing activities.
• Verify that software changes meet customer requirements and quality standards.
• Identify, document, and communicate testing results, issues, and risks.
• Support successful software deployments by ensuring testing is completed within committed timelines.

We're Looking For Someone Who:

• Has strong organizational and coordination skills.
• Communicates effectively with both technical and non-technical stakeholders.
• Excels at problem-solving and issue resolution.
• Can manage multiple priorities in a fast-paced environment.
• Is detail-oriented and committed to delivering high-quality results.
• Works collaboratively and takes ownership of testing activities from start to finish.

Apply today and help us deliver reliable, high-quality technology solutions!

Qualifications

Required Qualifications:

• Bachelor’s degree and 2 years of experience or 6 years with a HS Diploma/equivalent
• Demonstrate experience testing, validating and troubleshooting software packages and applications in an enterprise environment.
• Experience in creating test plans, test cases and test documentation to track test activities, testing dates and deployment info.
• Tier 2/3 technical experience with Windows Workstation Operating Systems.
• Experience using Artificial Intelligence in Software Test Coordinator role.
• Must be a US Citizen.
• Must be able to obtain and maintain the required agency clearance.

Preferred Qualifications:

• Review and clarify customer requirements.
• Collaborate with application teams to ensure that testing is comprehensive and efficient.
• Lead customers through test coordination process.
• Per existing processes, document and communicate what is being tested, test results, and troubleshooting initiatives.
• Track the progress of testers and report success rates.
• Identify functional problems during testing and provide resolution.
• Interact with engineering and application groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications.
• Work with Production Coordinator with release and remediate any possible Production deployment issues.

Target Salary Range$80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.