Software Reliability Engineering Team Manager

Asahi Kasei Corporation

$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2 years experience as IT application support analyst or similar role
  • Proficiency in Software Reliability Engineering
  • Experience with Dynamics AX 4/2012 and manufacturing applications
  • Ability to lead remote engineering teams
  • Knowledge of IT software/systems architectures
  • Experience with Microsoft technologies including Windows Server and SQL Server
  • Familiarity with PowerShell scripting and SQL basics
  • Hands-on experience with Azure DevOps and ServiceNow.

Responsibilities

  • Define team objectives and delegate tasks
  • Manage technology evaluation and administration for functional areas
  • Collaborate with IT team and business users to prioritize tasks
  • Ensure application availability and performance
  • Oversee code push execution process
  • Manage technical projects of varying sizes
  • Focus on continuous improvement and team knowledge sharing
  • Handle performance reviews and HR management tasks.

Benefits

  • Hybrid work model with 3 days in office and 2 days remote
  • Collaborative work environment in a dynamic IT team
  • Opportunities for professional development and training
  • Support in recruitment and turnover management
  • Engagement in diverse and impactful IT projects.
Full Job Description
We are currently seeking applications to fill the following job opening: Company: Asahi Kasei America, Inc. Job Description: Position Type: Full time / HYBRID - Monday – Friday / 9am – 5pm (3 days a week in office) Location: 3540 Toringdon Way, Suite 200, Room 259, Charlotte, NC 28277 Description: - Define team objectives and assign project and operational tasks to direct reports and manage various sized projects. - Responsible for functional area technology evaluation, selection, implementation, and administration. - Collaborate closely with the other IT team members at all levels, as well as business key-users when needed, to set priorities and schedule the team activities. - Ensure Applications Availability and Performance - Ensure safe Code Push execution - Manage various sized Technical Projects - Handle Technical Requests - Focus on Continuous Improvement, be force of proposal of improvements - Ensure knowledge sharing between the team members - Tasks dispatching & delegation between the team members and organization of your team - Ensure team service continuity - Performance process handling: goals setting, mid-year and year end performance reviews - Human Resources management: training, turn-over management (recruitment / worldwide) - The position will be hybrid in Charlotte, NC office (3 days a week); and, work from home (2 days a week). Qualifications: Two (2) years’ experience as IT application support analyst, application analyst roles or closely related. Applicants must have 2 years’ experience with: 1. Software Reliability Engineering 2. Supporting Business Applications - Dynamics AX 4 and AX 2012, MES, internal manufacturing and quality related Applications 3. Separator business production processes 4. Leading a team of skilled engineers remotely, 5. IT Software/Systems architectures 6. Microsoft Ecosystem (Windows Server, SQL Server, and IIS) 7. ERP Microsoft Dynamics AX 2012 and Dynamics 365 Finance/Operations 8. Web-related technologies 9. PowerShell scripting language 10. SQL and relational database fundamentals 11. Azure DevOps platform 12. Microsoft SCOM monitoring platform 13. Data Visualization tools 14. Monitoring platform 15.Supervision platform (SquaredUp) 16. ServiceNow Enterprise Service Management (ESM)

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