Agilent Technologies

Software Maintenance Agreement Product Specialist - Informatics

Agilent Technologies$105K — $210K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's Degree or equivalent.
  • 2 years sales experience with Agilent instrument and software portfolio preferred.
  • Experience with SAP CRM and FlexNet licensing is a plus.
  • Typically 5+ years relevant experience for entry to this level.

Responsibilities

  • Manage sales funnel in Salesforce CRM to identify new business opportunities.
  • Communicate deals, issues, and opportunities with specialists for alignment.
  • Utilize strong technical knowledge of customer workflows to engage with customers effectively.
  • Support inbound and outbound sales activities primarily through telephone communication.
  • Partner with software product specialists to acquire and retain customers.

Benefits

  • Option to work remotely.
  • Eligible for sales incentives and bonuses.
  • Access to stock options and benefits package.
  • Full-time schedule with no end date.
Full Job Description
Job Description

We are seeking a highly motivated, results-oriented professional to help customers realize the digital lab and adopt AI. This exciting sales role supports the informatics team by selling software maintenance contracts and LIMS solutions as part of Agilent's broader portfolio.

This key recurring revenue stream grew 13% in 2025 and 34% so far in 2026, and provides a key relationship with our customers to enable their success.

This is a strong opportunity to expand your sales experience while supporting one of Agilent's key pillars.

In this role, you will sell enterprise software maintenance agreements (SMAs) as well as manage quotes and renewals for the OpenLab SYNC platform. You will engage directly with customers across the Americas, primarily through outbound and inbound telephone sales activities. As an integral member of the sales team, you will be a partner to software product specialists to acquire new customers, retain existing customers, and grow the installed base. You will carry a quota, interpret customer needs, proactively address them, build business opportunities, and represent Agilent in all sales-focused activities.

Key responsibilities include:
  • Managing your sales funnel in Salesforce CRM and proactively identifying new business opportunities through marketing campaigns and other creative initiatives.
  • You will regularly communicate deals, issues, and opportunities with the appropriate specialists to ensure alignment and follow-through.
  • Strong technical knowledge of customer workflows and laboratory equipment-combined with excellent interpersonal skills-will help you build credibility and engage effectively with customers.


Qualifications
  • Bachelor's or Master's Degree or equivalent.
  • 2 Years sales experience with Agilent instrument and software portfolio a plus
  • Experience with SAP CRM and FlexNet licensing a plus
  • Typically, at least 5+ years relevant experience for entry to this level.


Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 25, 2026 or until the job is no longer posted. It is sales incentive eligible.

The full-time equivalent pay range for this position is $50.52 - $101.03/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Travel Required:
10% of the Time

Shift:
Day

Duration:
No End Date

Job Function:
Sales

About Agilent Technologies

Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets. With more than 50 years of insight and innovation, Agilent instruments, software, services, solutions, and people provide trusted answers to customers' most challenging questions. The company generated revenue of $5.34 billion in fiscal 2020 and employs 16,600 people worldwide.
Learn more about Agilent Technologies
Size
17,400 employees
Market Cap
$44.2 billion
Industry
Net Income
$810 million
Founded
1999
5 Year Trend
+8.9%
Revenue
$5.5 billion
NASDAQ

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