Position SummaryThe Software Implementation Project Manager leads complex software implementation projects for healthcare Customers, ensuring successful delivery from planning through go-live. This role serves as the primary Customer contact, drives cross-functional collaboration, manages project risks, and ensures projects are completed on time and aligned with Customer expectations.
What You'll do as a Software Implementation Project Manager- Lead end-to-end software implementation projects.
- Develop project plans, timelines, and resource strategies.
- Ensure adherence to defined scope, timelines, and deliverables.
- Maintain accurate project documentation, including project plans, call notes, and trip reports.
- Serve as the primary point of contact for Customers and stakeholders.
- Gather Customer requirements and translate them into actionable project tasks.
- Coordinate activities across implementation, data, software services, and client success teams.
- Manage project risks, issues, and escalations.
- Oversee testing, training, go-live, and transition to support.
- Drive Customer satisfaction through proactive communication and execution.
- Contribute to process improvements and project management best practices.
- Mentor team members and support departmental initiatives.
The Experience, Skills and Abilities NeededRequired:- Bachelor's degree plus 4 years of relevant experience OR high school diploma/GED plus 12 years of relevant experience in lieu of degree
- 5+ years of customer-facing project management experience, preferably in software implementation or technology services.
- Knowledge of software implementation
- Develop and maintain working knowledge of information technology terminology and troubleshooting
- Experience with industry-standard software-based project management tools
- Ability to manage multiple projects simultaneously.
- Ability to travel between 25-40% annually within the U.S. and Canada.
Preferred:- 1-3 years of healthcare industry experience.
- PMP certification.
- Experience with CRM systems.
- Advanced Microsoft Office skills (Excel, PowerPoint, Word).
- Experience in healthcare technology or SaaS implementations.
Other:- Customer-focused mindset.
- Excellent communication, problem-solving, and decision-making abilities.
- Strong leadership and collaboration skills.
- Ability to influence and communicate across all levels of an organization.
- Strong organizational and prioritization skills.
- Sound business judgment.
- Adaptability, resilience, and a continuous improvement mindset.
What STERIS OffersWe value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
- Excellent opportunities for advancement in a stable long-term career
Pay range for this opportunity is $92,650.00 - $119,900.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
