Jack Henry is seeking a Software Engineering Manager to join our Digital Core engineering organization. Reporting to a Senior Engineering Manager, this leader will manage engineering teams responsible for building modern solutions that help financial institutions improve back-office efficiency, streamline operational workflows, and deliver better digital support experiences to their accountholders. These teams may support products and capabilities across areas such as Exception Item Processing, Business Process Automation, Digital Conversation and Support Tools, and AI-enabled offerings that help banks and credit unions operate more efficiently and serve their accountholders more effectively.
This role is ideal for a people-focused engineering leader who enjoys developing teams, driving execution, partnering across Product and Design, and helping deliver modern, scalable technology in a highly collaborative environment.
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Charlotte, NC; Cedar Falls, IA; Louisville, KY; Lenexa, KS; Springfield, MO; or Monett, MO.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
• Provides consistent leadership to assigned engineering teams organized around product offerings and capabilities, including software engineers and technical business analysts across junior, mid-level, senior, and staff-level experience.
• Sets clear expectations, supports associate growth, conducts regular 1:1s, reviews performance, produces career development plans, and addresses concerns in a timely and constructive manner.
• Partners with the Senior Engineering Manager, Product Manager, and other stakeholders to understand product direction, customer needs, business priorities, and technology objectives.
• Participates in ongoing planning activities with Product, Design, Architecture, Engineering, and other stakeholders to ensure team priorities are clearly understood, appropriately sequenced, and aligned to business goals.
• Leads teams in executing against product roadmaps, enhancements, defect resolution, and planned deliverables through subordinate technical business analysts and software engineers.
• Oversees the analysis, design, development, testing, delivery, and maintenance of software solutions, ensuring deliverables meet quality, operational readiness, and corporate standards.
• Serves as a player/coach when needed by helping guide technical discussions, remove delivery obstacles, support implementation decisions, and assist the team in meeting commitments. Participates in team on-call responsibilities as a point of escalation and may occasionally serve in an on-call rotation to support production systems.
• Fosters and protects a collaborative, supportive, and positive team culture where associates feel empowered, accountable, and connected to the outcomes they deliver.
• May perform other job duties as assigned.
What you'll need to have:
• Bachelor's degree in business, software engineering, or computer science degree.
• Minimum of 5 years of experience leading engineering teams that build and support backend services, preferably using Go. Experience with other modern development languages and frameworks, such as C# or .NET.
• Ability to lead with empathy, communicate clearly, build trust with associates and stakeholders, and support a collaborative team culture.
• Experience developing, deploying, and supporting microservices in a public cloud environment, preferably Google Cloud Platform. Experience with Azure or AWS will also be considered.
What would be nice for you to have:
• Experience with event-driven architectures, RESTful API design, service integration patterns, and modern backend development practices.
• Experience leading software products or major capabilities from early discovery or inception through production launch and ongoing support.
• Experience with CI/CD practices, automated testing, observability, and operational readiness for production software systems.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
