Gem

Software Engineer, Observability

Gem$163K — $260K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of relevant experience in a professional setting
  • 2+ years in mission-critical platforms with high availability
  • Experience with containerization technologies like Docker and Kubernetes
  • Familiarity with infrastructure as code tools such as Terraform
  • Strong grasp of system availability, resiliency, and recoverability
  • Excellent organizational skills with attention to detail

Responsibilities

  • Build and integrate observability platforms for products and internal systems
  • Drive adoption of observability solutions to enhance company value
  • Design solutions for capturing and analyzing performance metrics
  • Collaborate with cross-functional teams to implement observability features
  • Create orchestration and automation tools, both off-the-shelf and custom
  • Develop scalable software systems for a global customer base
  • Mentor engineers and refine development processes as team grows

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan
  • Generous employee benefits with hybrid work options
  • Access to equity and commission-based compensation
  • Opportunities for professional growth and skill development
Full Job Description
WHAT YOU'LL DO:

In this role, you will build, integrate, and evangelize observability platforms and solutions for our products and internal systems. You will drive adoption of these solutions and ensure they drive value for the company.

Your core responsibility in this role is to build and deploy observability solutions that make our products highly available, scalable, reliable, observable and delight our customers.

IN THIS ROLE, YOU WILL:

  • Help build a great product that improves productivity of engineers across the globe by several orders of magnitude
  • Design and build observability solutions for collection, delivery, analysis, and visualization of metrics, logs, and traces
  • Work with engineers, designers, product managers and customer support to instrument and implement observability into our products and internal apps
  • Build orchestration and automation tooling around off-the-shelf solutions (e.g. Datadog, Grafana), as well as build custom solutions that meet our unique needs
  • Be involved in the development of scalable, distributed software systems that support globally distributed customer base
  • Coach and mentor other SWE; Provide leadership in iteratively defining & refining development processes as the team grows


THE SKILLSET YOU'LL BRING:

  • 3+ years of related professional experience, 2+ years working on a mission critical platform with high-availability requirements
  • Experience with containerization (e.g. Docker, Kubernetes), infrastructure as code (e.g. Terraform) and observability (e.g. Datadog, Stackdriver, Wavefront, Grafana) stacks
  • A strong understanding of system availability, resiliency, and recoverability
  • Strong organizational skills with high attention-to-detail and able to work independently with minimal supervision
  • Ability to thrive in a high-energy, high-growth, fast-paced, entrepreneurial environment. Willing to learn new skills and implement new technologies


BONUS POINTS:

  • Familiarity with TypeScript and Node.js backend development
  • Familiarity with React frontend web development
  • Experience with observability platforms and tools like Datadog, Grafana, etc..


For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate's experience and qualifications, and location.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

The base pay range for this role is $163,710 - $260,000 per year.

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

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