The Home Depot

Software Engineer Manager - Platform Reliability Engineering (Remote)

The Home Depot$140K — $240K *
US-AnywhereRemote in Georgia, US
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of software engineering experience including team management
  • Strong mastery of Java or similar object-oriented languages
  • Proven leadership in Site Reliability Engineering or DevOps teams
  • Experience with SLOs/SLIs governance and operational metrics
  • Strong knowledge of cloud technologies, particularly Google Cloud
  • Automation skills in scripting and tool integration
  • Understanding of microservices architecture and observability stacks

Responsibilities

  • Lead a team focused on enhancing platform reliability through engineering excellence
  • Collaborate with cross-functional teams to develop secure, scalable software solutions
  • Automate infrastructure and monitoring through custom coding and scripts
  • Evaluate and implement new technologies to improve operations
  • Create comprehensive monitoring and alerting systems for proactive issue management
  • Provide mentorship and coaching to team engineers
  • Foster a culture of modern development practices and continuous learning

Benefits

  • Opportunity for professional growth and development
  • Collaborative work environment with cross-functional teams
  • Engagement in cutting-edge technology and modern software practices
  • Participation in reviewing and adopting innovative tools in the software ecosystem
  • Flexible hours and potential for remote work
  • Respect for work-life balance with minimal travel requirements
Full Job Description
Position Purpose:

As a Software Engineer Manager for Platform Reliability Engineering, you will ensure the resilience, performance, and security of our enterprise cloud foundation in line with enterprise reliability engineering standards. Working closely alongside RE and Enablement teams supporting critical Engineering Experience services, you will lead a dedicated team of engineers accountable for delivering comprehensive Reliability Engineering practices for a segment of our Cloud Platform portfolio. Your mission is to ensure that reliability is engineered into our platforms through extensive automation, rigorous change management, systematic incident and problem management, and scheduled destructive testing. You will drive operational excellence by establishing and strictly enforcing Service Level Objectives (SLOs), maintaining our security postures, and guaranteeing that product teams can build and run customer-facing workloads on highly available, paved-path solutions.

Key Responsibilities:
  • 30% Delivery & Execution:
  • Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
  • Documents, reviews and ensures that all quality and change control standards are met
  • Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
  • Works with vendors and partners for the successful implementation of critical tooling and platforms
  • Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
  • Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
  • Evaluates new technologies for adoption across the enterprise
  • Participates in and leads review board sessions to drive consistency across the enterprise
  • Fills in on product teams for engineers who are out of the office
  • 10% Support & Enablement:
  • Fields questions from engineers, product teams, or support teams
  • Monitors tools and participates in conversations to encourage collaboration across product teams
  • Provides application support for software running in production
  • Acts as a technical escalation point for the engineers on the team
  • 50% People:
  • Provides leadership, mentoring, and coaching to Software Engineers
  • Attracts, retains, and develops top talent to build a world class Software Engineering Team
  • Conducts annual and mid-year reviews by reviewing individual development plans and team feedback
  • Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
  • Acts as a proponent of modern software development practices
  • Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
  • Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
  • 10% Learning:
  • Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
  • Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems


Direct Manager/Direct Reports:
  • Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.


Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Mastery of an object oriented programming language (preferably Java)
  • Must be legally permitted to work in the United States


Preferred Qualifications:
  • 6-10 years of relevant work experience
  • Proven experience managing or leading Site Reliability Engineering (SRE), Platform Engineering, or DevOps teams.
  • Demonstrated ability to drive cultural change around process and technology adoption.
  • Experience leading incident response, driving mitigation to minimize MTTR, plus blameless post-mortems and RCAs that engineer out recurrence.
  • Experience defining and enforcing SLOs/SLIs against Critical User Journeys, using error budgets and Production Readiness Reviews to govern release velocity.
  • Strong understanding of Google Cloud or similar public cloud ecosystems.
  • Experience operating, troubleshooting, and providing tier-escalation support for complex microservice architectures and high-traffic web applications.
  • Strong understanding of modern observability stacks, container orchestration (Kubernetes/GKE), and Infrastructure as Code (Terraform).
  • Strong automation focus: chaos/resiliency testing, toil reduction via custom scripting, and automated recovery/monitoring.
  • Solid understanding of software-defined cloud networking, overlay mesh networks, and Zero Trust Network Access (ZTNA) principles.
  • Experience leading vulnerability/exposure management with automated remediation SLAs, plus peak-readiness and dynamic-scaling strategies for seasonal surges.


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 5


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
  • Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
  • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Develops Talent: Developing people to meet both their career goals and the organization's goals
  • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
  • Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
  • Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
  • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations


For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $140,000.00 - $240,000.00

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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