Sierra Club

Software Engineer, Intelligence

Sierra Club • $120K — $160K *
San Francisco, CA 94112In-Person
Information Technology
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Passion for cutting-edge AI products.
  • Strong software engineering fundamentals and production experience.
  • Experience with data systems and analytics or machine learning products.
  • Motivated with high-agency to drive results in dynamic settings.
  • 4+ years of experience in building production systems or data products.
  • Degree in Computer Science or equivalent experience.

Responsibilities

  • Build the Intelligence layer by analyzing agent interactions to enhance performance.
  • Transform conversations into actionable insights through data analysis.
  • Design evaluation systems to measure agent quality and facilitate experiments.
  • Develop learning systems focusing on retrieval, ranking, and feedback loops.
  • Create effective personalization strategies to improve agent efficiency.

Benefits

  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for employees and families
  • Life Insurance and Disability Benefits
  • Retirement Plan with employer match
  • Parental Leave
  • Fertility and family building benefits
  • Complimentary lunch, snacks, and coffee
  • Discretionary Benefit Stipend for personal spending
  • Unique offerings like free alphorn lessons
Full Job Description
What you'll do
  • Build the Intelligence layer at Sierra. You'll work on systems that analyze millions of agent interactions and generate insights that improve agent performance and customer outcomes.
  • Turn conversations into insights. You'll build systems for analyzing, clustering, and exploring large-scale conversational data.
  • Enable evaluation and experimentation. You'll design systems that allow us and our customers to measure agent quality and run experiments.
  • Develop learning systems. You'll work on retrieval, ranking, personalization, and feedback loops that make agents more effective over time.
What you'll bring
  • A passion for being on the frontier of AI products.
  • Strong software engineering fundamentals and experience building production systems.
  • Experience working with data systems, analytics, or machine learning-driven products.
  • Motivation and high-agency to drive outcomes in a fast-moving environment.
  • 4+ years hands-on experience building production systems or data products.
  • Degree in Computer Science or related field, or equivalent professional experience.
Even better
  • Experience with retrieval, ranking, or recommendation systems.
  • Experience building analytics or data exploration tools.
  • Experience working with large-scale data systems.
  • Experience building AI-powered products.


What we offer

We want our benefits to reflect our values and offer the following to full-time employees:
  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons

About Sierra Club

The Sierra Club is a nonprofit organization that promotes environmental conservation. It was founded in 1892 by John Muir and is one of the oldest and largest environmental organizations in the United States. The organization has over 3.8 million members and supporters and is dedicated to protecting the planet's natural resources and wildlife. The Sierra Club engages in a variety of activities, including lobbying for environmental legislation, organizing outdoor activities, and publishing a magazine. The organization is headquartered in Oakland, California.
Learn more about Sierra Club
Size
800 employees
Industry
Education, Government & Non-Profit
Founded
1892
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Sierra Club

  • Sierra Club
    Strategist, Agent Development
    $90K — $130K *
    New York, NY 10025 (New York County)
    Today
    Technical Services
    In-Person
  • Sierra Club
    Strategist, Agent Development
    $100K — $150K *
    San Francisco, CA 94112 (San Francisco County)
    Reposted Today
    Consumer Technology
    In-Person
  • Sierra Club
    Sales Engineer
    $90K — $130K *
    Remote
    Today
    Information Technology
    Remote in San Francisco, CA
  • Sierra Club
    Sales Engineer
    $90K — $130K *
    Atlanta, GA 30349 (Fulton County)
    Today
    Enterprise Technology
    In-Person
  • Sierra Club
    Sales Engineer
    $90K — $130K *
    New York, NY 10025 (New York County)
    Today
    Technical Services
    In-Person

More Information Technology Jobs

Find similar Software Engineer, Intelligence jobs:

NationwideSan Francisco, CA