Bank of America Corporation

Software Engineer II -

Bank of America Corporation$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience integrating with Microsoft's CoPilot Studio
  • Hands-on expertise in designing enterprise-scale AI conversational experiences
  • Proficiency in at least one scripting language (JavaScript or Groovy)
  • Strong understanding of OOP concepts and coding best practices
  • Ability to transform conversational flow diagrams into functional code
  • Experienced in DevOps and agile methodologies
  • Familiarity with integration frameworks like Apache CAMEL or Mulesoft
  • Knowledge of REST/SOAP web services and testing tools (Insomnia, Postman)
  • Understanding of NLP concepts such as intent recognition and entity extraction
  • Excellent communication skills, both written and verbal
  • Ability to work independently and in collaboration with diverse teams
  • Strong analytical and troubleshooting skills

Responsibilities

  • Develops and delivers complex software requirements to meet business goals
  • Codes solutions and conducts unit testing to meet established acceptance criteria
  • Utilizes multiple architectural components in the design and development processes
  • Engages in Continuous Integration/Continuous Development (CI-CD) activities
  • Contributes to story refinement and requirement definitions
  • Assists in estimating the work needed for deliverable requirements
  • Enhances existing test suites and addresses identified test issues
  • Conducts spikes or proofs of concept to mitigate risks and test new ideas

Benefits

  • Comprehensive health insurance plans
  • Flexible work arrangements
  • Opportunities for professional development and certifications
  • Collaborative and innovative work environment
  • Employee discounts and perks
  • Retirement savings plan with company matching
Full Job Description
Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

EET EEDS Cognitive Implementation Engineer will be responsible for building business process networks using a virtual assistant technology that integrates into other systems with a focus on user experience.

The ideal candidate would be able to design and develop conversations that solve internal employee queries, these conversational experiences leverage a high degree of automation including API calls, database queries, and other integrations. Top Candidates will be able to take a bird's eye view and determine how many different complex pieces of technology can fit together to deliver excellent user

Responsibilities:

  • Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
  • Utilizes multiple architectural components (across data, application, business) in design and development of client requirements
  • Performs Continuous Integration and Continuous Development (CI-CD) activities
  • Contributes to story refinement and definition of requirements
  • Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle
  • Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause
  • Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
  • Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
  • Utilizes multiple architectural components (across data, application, business) in design and development of client requirements
  • Performs Continuous Integration and Continuous Development (CI-CD) activities
  • Contributes to story refinement and definition of requirements
  • Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle
  • Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause
  • Performs spike/proof of concept as necessary to mitigate risk or implement new ideas


Required Qualifications:
  • Experience integrating with Microsoft's CoPilot Studio
  • Hands-on expertise designing and implementing AI conversational experiences via chatbots or virtual assistants, at enterprise scale.
  • Good understanding of at least 1 scripting language such as JavaScript or Groovy.
  • Understanding of OOP concepts and excellent coding practices e.g., scalability, documentation.
  • Be able to convert a conversational flow diagram into code that delivers a chatbot experience.
  • Experienced in DevOps and agile methodology.
  • Experience with integration frameworks like Apache CAMEL or similar technologies such as Mulesoft.
  • Understanding of various web services like REST and/or SOAP and ability to perform testing using software such as Insomnia or Postman.
  • Understanding of NLP concepts, including intent recognition, entity extraction, and regex.
  • Excellent written and verbal communication skills.
  • Ability to work independently as well as collaborate with multiple stakeholders.
  • Ability to communicate to technical and non-technical audience.
  • Strong analytical and troubleshooting skills.


Desired Qualifications:
  • Previous experience with Bank of America.
  • Previous experience with at least one chatbot framework.
  • Experience with speech-to-text and text-to-speech technologies.
  • Knowledge of Machine Learning and AI concepts including LLMs.

Skills:
  • Application Development
  • Automation
  • Collaboration
  • DevOps Practices
  • Solution Design
  • Agile Practices
  • Architecture
  • Result Orientation
  • Solution Delivery Process
  • User Experience Design
  • Analytical Thinking
  • Data Management
  • Risk Management
  • Technical Strategy Development
  • Test Engineering


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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