Job Description

The Software Engineer II is an early- to mid-career contributor that has a combination of formal education and experience in the software engineering field. They are responsible for the research, design, development, analysis, testing, and implementation of software operating or application systems. They communicate project information to client, project manager, or other design personnel working on projects. They maintain good working relationships with clients and staff. They write and maintain complete documentation. They support team members and ensure established goals and deadlines are met. They keep management informed of status and significant problems.

SOFTWARE ENGINEER II

Platform Engineering

Impact Introduction

What You'll Do

As a Senior Software Engineer, you'll play a critical role in shaping the future of our technology platforms while helping drive innovation across the organization. You'll partner with talented engineers, architects, and business leaders to solve complex technical challenges and deliver solutions that directly impact students, faculty, and the broader educational experience.
• Design, build, and support scalable, secure, and high-performing software solutions using modern full-stack technologies - including Angular, Nest.js, and Node.js on the front end and Python on the back end - that power critical business capabilities.
• Serve as a technical leader and trusted advisor, influencing architecture, engineering standards, and best practices across teams.
• Lead the delivery of complex initiatives from concept through implementation, balancing speed, quality, and long-term maintainability.
• Mentor and develop fellow engineers through technical guidance, code reviews, design discussions, and knowledge sharing.
• Partner with cross-functional teams to understand business objectives and translate requirements into thoughtful technical solutions.
• Identify risks, dependencies, and opportunities early, helping teams navigate challenges before they impact delivery.
• Drive continuous improvement in software quality, reliability, observability, and operational excellence.
• Contribute to modernization initiatives, including Event Driven Architecture (EDA), Micro Services, Backend for Front End (BFF), Service and Data Mesh. Experience in Kafka, Pulsar and Hasura a plus.
• Design and work with modern data layers, including PostgreSQL and Yugabyte.
• Apply AI-assisted development practices to accelerate delivery and integrate AI/ML services into applications to create smarter, more capable platform experiences.
• Lead troubleshooting and resolution efforts for complex production issues, improving service stability and customer experience. Experience in Dynatrace is a plus.
• Champion engineering excellence through thoughtful testing strategies, automation, and data-driven decision making.
• Foster a collaborative engineering culture where knowledge sharing, innovation, and continuous learning thrive.

Why Engineers Love This Role
•Architectural Influence: Help drive technical direction and shape platform strategy, working side by side with Solutions and Enterprise Architects.
• Meaningful Impact: Build solutions that directly support higher education and student success.
• Complex Technical Challenges: Work on integrations, scalability, cloud modernization, AI/ML-powered features, and enterprise-scale systems.
• Modern Toolset: Build with a contemporary stack - Angular, Nest.js, Node.js, Python, PostgreSQL, Yugabyte, Hasura, Kafka/Pulsar - alongside AI-assisted development tools.
• Leadership: Influence teams, mentor engineers, and be recognized as a technical expert.
• Continuous Learning: Explore new technologies, including AI/ML integrations, and contribute to engineering innovation

Experience in Lieu of Education

Equivalent relevant experience performing the essential functions of this position may substitute for formal education requirements. Generally, one year of relevant experience may substitute for one year of education, subject to hiring manager discretion.

Bonus Points
• Experience with NestJS or another structured Node.js backend framework.
• Experience with Python, Django, or comparable backend technologies.
• Experience with AWS or another major cloud platform.
• Experience building or operating cloud-native applications.
• Experience modernizing, migrating, or refactoring legacy applications.
• Experience with Docker, Kubernetes, CI/CD pipelines, or infrastructure automation.
• Experience with application observability, including logs, metrics, distributed tracing, and production troubleshooting.
• Experience with PostgreSQL or other relational database platforms.
• Experience with authentication standards such as OAuth 2.0, OpenID Connect, or SAML.
• Experience with Kafka, Pulsar
• Experience integrating third-party systems and enterprise APIs.
• Experience using AI-assisted software development tools in a professional or project environment.
• Experience with Git, GitHub, JIRA, Visual Studio Code.
• Experience working in Agile or Scrum delivery environments.
• Technical certifications or relevant project contributions.

What to Expect

At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to demonstrate their technical fundamentals, problem-solving approach, learning ability, communication skills, and potential for growth.

We thoughtfully review every application and invite forward candidates whose experience, capabilities, and potential best align with the role and our mission.

The interview process includes:
• Introductory call
• Technical and problem-solving interview
• Hiring manager interview

The technical interview will focus on how candidates reason through realistic engineering problems. Candidates may be asked to discuss code, APIs, testing, debugging, application design, tradeoffs, and the responsible use of modern development tools, effective use of AI. Memorization of framework-specific trivia is not the primary focus.

Work Location

This is a full-time, in-office position requiring five days per week in the Salt Lake City, Utah office. The working arrangement is designed to support close collaboration, mentoring, and connection across the engineering organization.

Visa Sponsorship

While we welcome applicants from all backgrounds, WGU is unable to provide visa sponsorship for this position.

Travel Requirement

This position requires occasional travel of up to 20%, including required attendance at designated company summits, typically one or two per year. Additional travel may include conferences, visits to company locations, and other business-related events necessary to support organizational requirements.

Job Description Disclaimer

This position description describes the major duties, responsibilities, requirements, and working conditions associated with the role. It is intended to reflect the position accurately, but management reserves the right to revise responsibilities and requirements as organizational needs evolve. Other responsibilities may be assigned when necessary.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.