OpenAI

Software Engineer, GTM Growth Engineering

OpenAI • $135K — $160K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience as a software, product, or ML engineer on customer-facing systems.
  • Experience building, deploying, or operating complex systems in production, preferably involving agents or automation.
  • Comfortable working without an established backlog, framing problems, and proposing solutions independently.
  • Proficient in Python or JavaScript, with skills in full-stack application development.
  • Hands-on experience with APIs, cloud infrastructure, orchestration, and production monitoring.
  • Familiarity with sales, marketing, or revenue system workflows, or a strong desire to learn.
  • Strong ownership mentality, quick operational pace, and focus on measurable outcomes.

Responsibilities

  • Build autonomous and semi-autonomous systems that drive revenue and marketing efficiency.
  • Own product execution from prototypes to reliable production systems.
  • Work across the technology stack, including APIs, orchestration, and frontend development.
  • Collaborate with marketing and sales teams to define success metrics and functional requirements.
  • Innovate by applying OpenAI models in unique ways, balancing trade-offs between technologies.
  • Iterate continuously based on usage data and performance metrics.

Benefits

  • Opportunity to work within a cutting-edge AI-focused team.
  • Ownership of projects from conception to production stages.
  • Collaborative environment with cross-functional stakeholders.
  • Access to advanced OpenAI models and tools for system design.
Full Job Description
About the Role

We're looking for a product-minded Software Engineer to build AI-powered products and full-stack experiences for GTM Growth Engineering. You will own meaningful product slices end to end, from user experience and frontend implementation to backend APIs, integrations, data models, instrumentation, and launch readiness.

This is a role for engineers who want to build products that do real work in production. You will partner with Product, Design, Data Science, Sales, B2B Marketing, and operations teams to understand high-value workflows and ship systems that improve customer engagement, pipeline, conversion, and team productivity.

The role is ideal for a strong product engineer who can move between product craft, systems engineering, applied AI, and measurable business outcomes. You should be excited to build from ambiguous problem statements, ship quickly, and improve products based on real user feedback.

What You'll Do
  • Build AI-powered products and workflows that help sales and B2B marketing teams identify opportunities, coordinate work, and engage customers more effectively.
  • Own full-stack product experiences from prototype through launch, instrumentation, iteration, and production hardening.
  • Design intuitive user journeys that combine polished interfaces, reliable services, structured data, and practical AI capabilities.
  • Create product surfaces that help humans review, supervise, and improve automated or AI-assisted workflows.
  • Build reliable frontend applications, backend services, APIs, and integrations with internal tools and business systems.
  • Use telemetry, qualitative feedback, and product metrics to understand adoption, friction, quality, and business impact.
  • Partner closely with Product, Design, Data Science, Sales, B2B Marketing, operations, and other GTM stakeholders.
  • Translate ambiguous customer and operational problems into clear product requirements, pragmatic technical decisions, and working software.
  • Make thoughtful tradeoffs across speed, product quality, accessibility, reliability, privacy, safety, and operational simplicity.


What We're Looking For
  • 4+ years of experience as a software, product, or full-stack engineer building high-quality, user-facing products.
  • Strong frontend or full-stack engineering skills, with comfort across modern web applications, APIs, data models, and stateful user experiences.
  • Strong product judgment and a track record of turning ambiguous ideas into shipped, useful products.
  • Experience building in 0-to-1 or fast-moving environments where user needs, product shape, and success metrics are still evolving.
  • Excitement about applying AI thoughtfully to real workflows and building products that help people do better work.
  • A high bar for UX quality, interaction details, accessibility, reliability, and user empathy.
  • The ability to use product data, qualitative feedback, and experimentation to identify friction and improve outcomes.
  • Clear written and verbal communication, especially when explaining technical tradeoffs to cross-functional partners.
  • Sound judgment when building products that touch customer data, business processes, and important operational decisions.


You Might Thrive If
  • You want to build products that have a visible impact on revenue, customer engagement, and how GTM teams operate.
  • You are excited by products where people, data, and AI work together in real operational workflows.
  • You like discovering the right product direction through shipping, measurement, and iteration.
  • You can move between prototype speed and production-quality engineering without losing sight of the user.
  • You enjoy working closely with non-engineering partners and turning domain expertise into clear product experiences.
  • You are energized by applied AI, growth systems, B2B marketing, sales workflows, and products that help teams operate more effectively.
  • You have strong opinions about product craft but adapt quickly as evidence and user feedback come in.

Nice to Have
  • Experience building GTM, sales, B2B marketing, growth, revenue, customer-support, or internal-product systems.
  • Experience building AI-powered applications, agent-assisted workflows, or products that integrate language models.
  • Experience with product analytics, experimentation, telemetry, feedback loops, or lightweight evaluation systems.
  • Experience building products where reliability, privacy, safety, human oversight, and customer trust matter.
  • Experience building product surfaces used by both individual contributors and organizations, including admin, reporting, or operational workflows.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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