Job DescriptionSoftware Development Manager - Remote (US Timezones)The
Software Development Manager is responsible for leading one or more engineering teams responsible for the development, delivery and support of our platforms. This role is accountable for people leadership, delivery execution, technical guidance, and cross-functional collaboration, ensuring teams deliver high-quality software while fostering employee growth, engagement, and accountability.
Salary & Benefits InformationThe base wage or salary range for this position is $150,000-175,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:- People Leadership: Attract, develop, retain, and mentor high-performing engineers; conduct 1:1s, performance reviews, and career development discussions; lead recruiting, hiring, and onboarding activities.
- Team Culture: Build and sustain a culture of accountability, collaboration, innovation, continuous improvement, and customer focus.
- Delivery Ownership: Own sprint planning, execution, estimation, prioritization, and release activities; proactively identify and manage risks, dependencies, blockers, and delivery challenges while maintaining a sustainable team pace.
- Stakeholder Communication: Partner with stakeholders to communicate project status, risks, and mitigation plans, balancing short-term delivery commitments with long-term platform health and modernization.
- Technical Credibility: Stay actively engaged through design reviews, code reviews, technical investigations, and hands-on contributions; serve as the escalation point for complex engineering and production issues.
- Engineering Excellence: Promote best practices in software design, testing, quality, observability, security, and reliability; champion modern engineering practices, automation, and AI-assisted development tools.
- Cross-Functional Partnership: Collaborate with Product Management, QA, DevOps, Technical Support, and Customer Success to ensure successful software delivery and positive customer outcomes.
- Continuous Improvement & Compliance: Drive root cause analysis following incidents; identify opportunities to improve workflows, tooling, and team effectiveness; ensure adherence to security, privacy, and operational standards; stay current on industry trends and emerging technologies.
This position outline is a general guideline and does not represent all encompassing details. The position may require on-call or after-hours responsibilities occasionally. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
- 6+ years of professional software development experience.
- 2+ years of experience leading and developing engineering teams in an Agile environment.
- Strong communication, collaboration, and interpersonal skills.
- Experience managing competing priorities and delivering results under pressure.
- Ability to assess, communicate, and mitigate technical and delivery risks.
- Deep knowledge of SDLC methodologies and engineering best practices.
- Hands-on engineering background with the ability to engage credibly in code reviews, design reviews, and technical investigations.
- Experience driving continuous improvement, including post-incident root cause analysis and process refinement.
- Familiarity with security, privacy, and operational compliance standards.
- Experience working with cross-functional teams including Product Management, Quality Assurance, DevOps, Technical Support, and Customer Success.
- Experience participating in technical recruiting, candidate evaluation, and onboarding.
- Specific technologies: SaaS Application Development, Web App Development, Mobile (Obj-C, Swift, Maui), AWS/Cloud, RDBMS, CI/CD, Observability
- This is a remote position; however, applicants must reside in and be able to legally work in the United States.
Preferred Requirements & Qualifications:- Experience supporting offline-first or occasionally connected applications.
- Experience troubleshooting production issues across distributed systems.
- Experience modernizing legacy applications and reducing technical debt.
- Experience with cloud-native architectures and AWS services.
- Experience in learning management, workforce enablement, training, or content delivery
platforms. - Experience with AI-assisted software development tools and engineering productivity
practices.
