Amazon's global data center infrastructure generates millions of operational alarms daily, and right now most of the triage, analysis, and routing of those alarms requires significant human effort from engineering operations teams. The SKG team within DC BRIDGE is building intelligent systems that fundamentally change how data center engineers interact with alarm data: reducing noise, automating triage, and applying generative AI to surface actionable insights from complex operational signals.

This is a builder role on a team that ships. We're a small team of SDEs with a senior technical leader setting direction, and we deploy to production multiple times per week. As an SDE2 you'll own features end-to-end - design, code, test, deploy, operate - and contribute meaningfully to the team's technical decisions. The technology strategy for GenAI is still being shaped, which means your design proposals and prototypes will directly influence what we build next.

Tech stack: TypeScript (primary for CDK and service code), Python (data processing, Lambda functions, AI service integration). AWS services include Lambda, DynamoDB, SQS, SNS, S3, CloudWatch, Amazon Bedrock, API Gateway, and Route 53. CI/CD runs on Amazon's internal build, test, and deployment tooling.

Key job responsibilities

- Build the services in the Data Center Alarming Platform that turn an alarm firehose into actionable signal: suppression, correlation, and deduplication logic running across hundreds of data centers. You'll own features end-to-end and make the implementation decisions yourself

- Build integrations with Amazon Bedrock for natural-language alarm summarization, pattern detection, and triage assistance. This is an applied engineering role - you'll integrate and orchestrate AI services, not build or train models. Expect to prototype, measure, and iterate

- Contribute to the Automated Triage and Ticketing Engine: services that classify, prioritize, and route alarms to the appropriate data center engineering operations teams with contextual information for faster resolution

- Define infrastructure as code using AWS CDK. You'll write the constructs, wire up the pipelines, and own the operational health of what you deploy

- Participate in design reviews - both authoring designs for your own work and providing meaningful feedback on others'. You're expected to bring your own proposals and trade-off analysis

- Mentor SDE1s on the team through code review, pairing, and helping them grow into autonomous contributors. Train new teammates on how our systems work and how they fit into the bigger picture

A day in the life

Your morning might start with a standup giving an update on a new alarm correlation service, then shift into a code review where you give thoughtful feedback to an SDE1 on a Lambda function. You spend a focused block writing TypeScript CDK to wire up a new alarm analysis pipeline, then debug a production issue that surfaced overnight - finding the root cause and writing a permanent fix. After lunch you join a design review for a teammate's proposal, asking the questions that surface unstated assumptions. You wrap up by prototyping a Bedrock integration for alarm summarization.

About the team

SKG sits within the DC BRIDGE organization, which builds software platforms supporting Amazon's data center engineering operations worldwide. Our systems directly impact the reliability and efficiency of the physical infrastructure that powers AWS and Amazon's global services. The team is led by Eleanor Scott and operates with high ownership and autonomy over our services end-to-end. The Seattle team is a small group of SDEs. As an SDE2 you'll be a core autonomous contributor: owning features, raising the bar in reviews, and helping more junior engineers grow.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- 1+ years of software development engineer or related occupational experience

- 1+ years of Object Oriented Design experience

- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually