Salary for Social Worker I: $63,550 - $97,230 Annually

Salary for Social Worker II: $68,730 - $106,530 Annually

Compensation is dependent on skills and experience.

Position Summary:

The Social Worker I & II provides advanced biopsychosocial assessment, support, longitudinal care coordination and resource facilitation within an integrated interdisciplinary primary care team and provides peer and care team guidance as needed. The Social Worker I & II evaluates, engages, and serves a diverse population of patients with complex medical, behavioral health and social needs utilizing best practices, data, and continuous process improvement to provide the most equitable individualized care possible.

Your contribution to the team includes:

• Provide advanced biopsychosocial evaluation, assessment, triage, referral, and support to patients with complex medical, behavioral health and social needs by actively partnering with interdisciplinary care teams, focusing on overcoming social drivers of health and improving health equity. Develop, maintain, and advance individualized care plans with patients, focusing on individuals at high risk for poor health outcomes or avoidable high-cost care and actively facilitating achievement of health and wellness goals.
• Provide intake, longitudinal care management, and Social Work support to identified patients including behavioral health treatment planning, crisis intervention, transition of care support, resource navigation, community resource procurement, care coordination, emotional and short-term behavioral health support. Evaluate acuity of needs and assist patients in overcoming barriers to optimal health and wellness, promoting graduation from care coordination when appropriate and maintaining appropriate patient panel size.
• Provide advanced assessment and coordination of care for patients with complex behavioral health conditions or significant social challenges. Act as team and organizational resource providing Social Work expertise and perspective. Assist Supervisor with training and onboarding of peers, including mentoring and precepting.
• Actively maintain engaged patient panel utilizing proactive person-centered techniques and approaches such as critical thinking, motivational interviewing, case finding, SMART goal setting, health coaching, patient-empowerment, relationship-building and proactive independent collaboration. Work to improve health equity by identifying opportunities for system improvement, advocating for and implementing person-centered approaches to care.
• Be committed to a continuous learning environment where programmatic goals will shift based on the healthcare environment, requiring flexibility and prioritization. Provide advanced care coordination and Social Work support for patients in various programs including pilot projects, grant-funded initiatives or other populations as identified in collaboration with leadership. Travel to various locations including clinic, community, and home visits to provide care and support as needed.
• Actively partner with care team members to provide advanced psychosocial support and Social Work expertise especially for situations involving domestic violence, homelessness, trauma, substance use, crisis intervention, complex family dynamics, newly arrived refugees and other complex social or behavioral health situations. Promote patient self-management, self-determination, and person-centered care. Facilitate care conferences, identify needs, and connect to other interdisciplinary team members or specialties to support high quality patient care.
• Contribute to various practice and workforce development activities. Deliver presentations, education, and trainings as appropriate. Assist leadership with various duties such as: presentations, projects, research, program analysis, peer support, report facilitation, day to day operations. Provide peer support and case consultation. Support the review and updating of workflows or processes to ensure patient and staff safety.
• Effectively collaborate and establish new relationships with community partners and external organizations to promote health, wellness, effective coping and disease management of designated patient populations. Foster efficient delivery of care and services by assuring that effective communication exists between patients, their support system, and care teams. Respond to patient and care team requests promptly.
• Utilize the biopsychosocial perspective to administer and interpret screenings and assessments. Provide peer support and referrals for various risk factors or conditions to help guide and inform care plan and care support interventions or approaches such as PRAPARE, PHQ-9, GAD-7, KATZ, or PAM. Administer additional or advanced assessments as clinically appropriate. Assist with identification, evaluation, and implementation of new screening and assessment tools.
• For patients eligible for specific programs through their insurance carrier or public or private funders, including Health Homes or Medicaid, provide care and services in line with the requirements of the managed care organization, external entity, or funder. Complete any payer contract requirements including verification of patient eligibility, coordination of appointments, attending required trainings, administering and documenting screenings within required timeframes.
• Utilize patient-engagement skills to positively impact quality metrics, program, and clinical outcomes with designated patients. Be accountable for improving health outcomes, utilization rates, patient satisfaction, and self-sufficiency for a defined population of patients in alignment with evolving organization and population health goals for people with complex health and social situations.
• Maintain professional relationships and boundaries while supporting patients, families or caregivers with empathy, compassion and cultural congruence and maintaining respect for confidentiality, privacy, and mandated reporting.
• Identify and take appropriate action on patient safety situations, including assessing and facilitating patient safety planning, referrals and connections utilizing HealthPoint safety protocols, state and local guidelines. Utilize clinical judgment and leadership support to facilitate appropriate connection to direct care for patients in crisis when indicated.
• Maintain active patient engagement of appropriate caseload utilizing person-centered SMART goal setting, achievement, and individualized care coordination. Provide case consultation to HealthPoint colleagues for complex patient situations. Routinely reassess progress towards these goals, provide support to beneficiaries, and document accordingly in all necessary electronic systems.
• Effectively assess and utilize appropriate communication modalities to maintain consistent and timely connection with patients, families and care team members including phone calls, video visits, clinic or home visits, and electronic communications as appropriate.
• Act as a change agent to address health disparities, increase health equity and advocate for person-centered approaches to care.
• Identify opportunities and lead initiatives in population health approaches to patient care and support. Engage in data analysis and contribute to understanding health and social outcomes for patients, communities and within the care team. Perform analysis of situations, workflows, and outcomes as appropriate.
• Document appropriately and timely in electronic medical record, databases, and other electronic systems as indicated. Demonstrate efficient and effective approaches to managing workload.
• Attend and participate in staff meetings, trainings, committees, and work group assignments as requested or appropriate.

Must have's you'll need to be successful:

Social Worker I

• Master's Degree in Social Work and at least one (1) years of relevant work or clinical experience. Previous experience in a clinic or hospital setting, working with vulnerable populations, behavioral health or community health required. Bilingual language proficiency preferred.
• Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write reports and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, clients, external groups, and/or boards of directors.
• Possesses basic operating knowledge of computers. Comfortable with Word, Excel and Outlook required, willing to learn OTTO or any other electronic telehealth platform. Electronic Health Record (EHR) experience required.
• Valid Washington State Driver's License with an acceptable driving record determined by HealthPoint's insurance carrier.

Social Worker II

• Master's Degree in Social Work and at least three (3) years of relevant working experience. Bilingual language proficiency preferred. Previous experience in a clinic or hospital setting, working with vulnerable populations, behavioral health or community health required.
• Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write reports and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, clients, external groups, and/or boards of directors.
• Possesses basic operating knowledge of computers. Comfortable with Word, Excel and Outlook required, willing to learn OTTO or any other electronic telehealth platform. Electronic Health Record (EHR) experience required.
• Valid Washington State Driver's License with an acceptable driving record determined by HealthPoint's insurance carrier.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

At HealthPoint, you'll find more than a job - you'll find meaningful work that strengthens the health of the communities we serve across King County. We're proud to invest in our employees by offering a comprehensive benefits package that supports your health, financial well-being, work-life balance, and professional growth.

Benefits-eligible employees enjoy:

• Comprehensive health coverage - Medical, dental, and vision insurance for employees and eligible dependents, plus HSA and FSA options.
• Financial wellbeing - Employer-paid life insurance, AD&D, disability coverage, and a 401(k)-retirement plan with employer match.
• Time to recharge - Generous Paid Time Off (PTO), Extended Illness Time Away, eight (8) paid holidays, three (3) floating holidays, Compassion Time Away, and Opportunity Time Off for extended personal time away to rest and recharge.
• Well-being resources - Employee Assistance Program (EAP), employee wellness program, and access to voluntary benefits including supplemental life, critical illness, accident, identity theft, and pet insurance.
• Career development - Professional development, ongoing learning, and opportunities for career growth within a mission-driven organization.

Immunization Requirements

Proof of COVID-19 vaccination is required prior to starting at HealthPoint. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. Individuals who received the Johnson & Johnson vaccine must provide documentation of an alternate COVID-19 vaccine or vaccine series.

As a condition of employment, all new hires must provide proof of required immunizations and/or immunity for:

• COVID-19
• MMR (Measles, Mumps, Rubella)
• Varicella
• Annual Influenza
• TB QuantiFERON Gold titer draw

Employees working in a HealthPoint clinic must also provide proof of:

• Tdap vaccination (within the last 10 years)
• Hepatitis B vaccination (for clinical positions with potential exposure to blood or bloodborne pathogens)

Documentation must be provided before your start date. If you are unable to provide documentation, HealthPoint can provide required vaccinations or immunity titers at no cost.

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion