Social Work Supervisor

Onslow County, NC

$75K — $98K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in social work or related field; Master's degree preferred.
  • 5-7 years of relevant experience in social work, particularly in supervisory roles.
  • In-depth knowledge of casework supervision principles and social work regulations.
  • Ability to train, supervise, and evaluate social workers effectively.
  • Valid driver's license essential for county vehicle operation.

Responsibilities

  • Supervise social workers handling complex cases in Child Protective Services and Adult Protective Services.
  • Assign cases and coordinate workflow among team members for efficiency.
  • Conduct on-the-job training and facilitate formal training sessions as needed.
  • Identify and resolve operational problems while ensuring quality of service.
  • Review service delivery needs and set goals for program effectiveness.
  • Monitor compliance with operational standards through regular case reviews.
  • Assist in the recruitment and performance evaluation processes for staff.

Benefits

  • Comprehensive health insurance through Cigna covering a wide range of services.
  • Dental insurance provided by Delta Dental for basic to major procedures.
  • Vision insurance from MetLife covering eye exams and materials.
  • Eligibility for the North Carolina Local Governmental Employees' Retirement System.
  • County contributions to a 401(k) plan and matching for employee deferrals.
  • Generous vacation and sick leave accrued annually, increasing with tenure.
  • Access to mental health and life services through ComPsych for personal support and resources.
Full Job Description
Salary: $75,356.31 - $98,791.63 Annually
Location : Jacksonville, NC
Job Type: Full-Time
Job Number:
Department: Social Services
Opening Date: 08/07/2026
Closing Date: 8/14/2026 11:59 PM Eastern

Job Description

Performs difficult professional work supervising social workers in the Child Protective Services, Adult Protective Services, and Permanency Planning (adoption/foster care) units of the Department of Social Services, and related work as apparent or assigned. Work is performed under the general direction of the Social Work Program Manager. Continuous supervision is exercised over Social Workers.

The work hours for this position is from 3:00 PM to 11:00 PM Monday through Friday. It will cover any after hours on-call through the next day to 8:00 AM.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide supervision of social workers addressing serious and complicated cases which require the flexible use of a wide range of social work skills and intervention techniques in the Child Protective Services, Adult Protective Services or Permanency Planning unit of the Department of Social Services.
  • Assign cases to subordinates, coordinate work flow operations, supervise staff through case review and consultation which requires the provision of substantial and recurring technical direction.
  • Conduct on-the-job training for staff and arrange formal training when necessary or dictated by programmatic changes.
  • Resolve problems and ensure quality social work services are provided by subordinate staff.
  • Provide input to higher level management on administrative, personnel, and budget issues.
  • Review program objectives and service delivery needs with staff; formulate specific goals and objectives for assigned program areas; provide input to higher-level management on short-range planning needs for staff or unit.
  • Facilitate changes in work procedures to meet program demands and present recommendations related to issues with impact programmatic goals, objectives, and policies.
  • Monitor the work of subordinate staff through case reviews, progress reports, conferences and information discussions to assure compliance with operational standards and established policies.
  • Assist in the recruitment, orientation, and performance evaluation of social workers.
  • Evaluate staff performance and make recommendations regarding personnel action; counsel staff regarding performance and employee personnel policies.
  • Perform assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
  • Perform related work as required.

Qualifications

Knowledge of methods and principles of casework supervision and training. Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems. Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources. Considerable knowledge of the laws, regulations and policies which govern social work programs. Ability to supervise, train, or orient lower-level social workers, students, interns, or other staff. Ability to express ideas clearly and concisely and to plan and execute work effectively.
Education, Experience, and Special Requirements

Bachelor's degree in social work, or related field and considerable experience in social work, or equivalent combination of education and experience. Master's degree is preferred.

Valid driver's license as this position requires the use of operating County vehicles.

Final transcript showing date degree awarded must be submitted with your application.

Compensation will be determined based on qualifications, internal equity, budget, and market considerations.
Regular Onslow County employees have the ability to participate in a wide array of employee benefits including:

Health Insurance
Health Insurance is provided by Cigna and covers a wide variety of healthcare services.

Dental Insurance
Dental insurance is provided by Delta Dental to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults.

Vision Insurance
Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam.

North Carolina Local Governmental Employees' Retirement System
Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.

NC401k
The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%.

Vacation Leave
Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases.

Sick Leave
Regular full-time employees earn 12 days of sick leave per year.

Paid Holidays
County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary.

ComPsych Mental Health Services
The County provides Mental Health and Life Services through ComPsych to help employees and their families with personal, family and job-related problems such as counseling, crisis support, work-life resources, legal and financial consultations, and organizational support tools.

Supplemental Benefits
County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans.

For more information, please visit and click on the Benefits tab.
01

Based on your review of the position requirements, are you able to perform the position duties with or without reasonable accommodation?
  • Yes
  • No

02

What is your highest level of education?
  • High School Diploma or GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate

03

Is your degree in social work or a related field?
  • Yes, my degree is in Social Work
  • Yes, my degree is in a field related to Social Work
  • No

04

Do you have three or more years of social work experience?
  • Yes
  • No

05

Do you have working knowledge of methods and principles of casework supervision and training?
  • Yes
  • No

06

Do you have a valid driver's license?
  • Yes
  • No

07

Have you attached your final transcript showing the date your degree was awarded?
  • Yes
  • No

08

Are you a current employee of Onslow County?
  • Yes
  • No

09

Onslow County's values are REACH: Resilience, Excellence, Accountability, Customer Service, and Honesty. Which value(s) resonates with you the most, and why?
10

All Employees of Onslow County are required to serve as part of the County's Disaster Ready Team (DRT). The DRT supports emergency preparedness, response, and recovery efforts during natural disasters and other emergency events impacting the community. This may include but is not limited to: • Reporting to duty outside of normal working hours, including evenings, weekends, and holidays• Working extended shifts or 24/7 operations during emergency events• Performing duties that may differ from regular job responsibilities, including cross-functional support as needed• Remaining available for the duration of the emergency response effortParticipation in disaster response efforts is considered an essential function of all Onslow County positions and is critical to ensuring continuity of services to the citizens of Onslow County.Do you understand the expectations associated with DRT activation and are you able and willing to fulfill these responsibilities?
  • Yes
  • No

Required Question

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