Social Media & Community Manager

Essor

$100K — $110K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6 years of experience in social media management, ideally within beauty or wellness brands.
  • Proficiency in video editing using apps like CapCut or InShot.
  • Strong understanding of platform nuances for TikTok, Instagram, and YouTube.
  • Demonstrated ability to engage and grow online communities.
  • Creative aptitude for using AI tools to enhance content production.
  • Familiarity with content calendars aligned with marketing campaigns.

Responsibilities

  • Plan and execute the organic social media calendar for TikTok, Instagram, and YouTube.
  • Edit and repurpose creative assets for social media using Canva and other tools.
  • Engage with the community through comments and direct messages, maintaining brand voice.
  • Utilize AI technologies to streamline content creation and enhance visuals.
  • Support in-person brand events aimed at creating deeper audience connections.
  • Identify and propose new content opportunities based on audience insights and trends.
  • Optimize content for platform-specific best practices and maintain consistency in posting.

Benefits

  • Opportunity to lead and shape a strong social media presence for a cult-following brand.
  • Collaborative environment with exposure to various teams including creative and influencer partnerships.
  • Engagement in community-building activities through high-impact events.
  • Chance to leverage cutting-edge AI tools as part of the creative process.
Full Job Description
Key Responsibilities:

  • Content Planning & Calendar Ownership (TikTok, IG & YT):
    • Own the planning and execution of the organic social calendar across Instagram, TikTok, and YouTube. Content should be specific to each channel.
    • Build weekly and monthly content calendars aligned with product launches, retail moments, and campaign priorities
    • Translate product science (ex: nano-hydroxyapatite or 5% potassium nitrate) into digestible, scroll-stopping TikTok education without sounding clinical.
    • Ensure consistent posting cadence tied to key business initiatives (new launches, partnerships, limited editions)
    • Optimize captions and creative for platform-specific best practices (TikTok vs Reels vs Shorts)
    • Schedule and publish content across platforms, ensuring accuracy in tagging, links, and formatting
    • Proactively identify gaps in storytelling and propose new content opportunities
  • Creative Support
    • Edit social assets using Canva (stories, carousels, simple motion graphics, cover images)
    • Assist in repurposing/editing UGC and creator content for organic use
    • Collaborate with internal creative and influencer teams to ensure assets are optimized for feed
    • Maintain a library of approved social templates and formats
  • Community Cultivation & Brand Voice:
    • Reactive: Respond to every comment and DM with wit and brand-aligned personality.
    • Proactive: Slide into the "right" conversations, seeding Boka into cultural moments before they go viral.
    • Define and execute Boka's social voice across platforms (premium, approachable, educational, culturally relevant)
    • Respond to comments and DMs in a timely, thoughtful, and brand-aligned tone
    • Engage proactively in relevant conversations to position Boka within culture
    • Identify recurring questions, feedback, and sentiment trends and share insights with internal teams
    • Escalate customer service or sensitive issues if needed
  • AI-Driven Creation: Use AI tools (Midjourney, Runway, Jasper, or similar) to streamline production, enhance visuals, and stay ahead of creative trends.
  • IRL Brand Experiences:Support and execute IRL brand activations and community moments to deepen audience connection. Plan and host 3-5 intimate, high-impact events per year for our "Brand Lovers" turning digital followers into real-world advocates.

The Profile

  • Digital Native: You don't just know the trends; you predict them. You understand the nuances of the TikTok FYP vs. Instagram Reels.
  • AI Savvy: You treat AI as a creative partner, using it to 10x your output and quality without losing the "human" touch.
  • The "Host" Energy: You're comfortable being on camera and even more comfortable leading a room of people at a brand event.
  • Self-Starter: Since you solely own these channels, you are comfortable taking initiative and running with an idea from brainstorm to post.
  • Creative Swiss Army Knife: You can edit in CapCut or InShot with your eyes closed and have an eye for lighting and framing.
  • Experienced: 4-6 years in social media management, preferably for a beauty or wellness brand with a cult following.

Bonus Points

  • You have a personal TikTok or IG following where you've experimented with content.
  • You're already a Boka user and can tell us why Ela Mint is superior.


KPIs

  • Growth in follower count across TikTok and Instagram
  • Engagement rate (likes, comments, saves, shares)
  • Content performance improvements over time (views, watch time, saves)
  • Community sentiment and quality of interactions
  • Contribution to broader marketing goals through organic social performance
  • Quantifiable lift in "Brand Love" and sentiment via our awareness tracker (fielded every 4 - 6 months)


If you are ready to join our fast-paced company, apply now!

The estimated salary range for this role is $100-110K per year. Final compensation will depend on experience, skills, and location.

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