AIS

SOC/NOC Engineer - Junior - Shift Work

AIS$68K — $104K *
US-AnywhereRemote in Virginia, US
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 0-2 years of experience in IT, security operations, network operations, or related technical support role.
  • Foundational understanding of networking, Windows, SaaS, PaaS, and IaaS concepts.
  • Familiarity with core security concepts such as alerts, incidents, malware, and phishing.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Willingness to work assigned shifts and on-call rotation.
  • U.S. citizenship and ability to pass client background checks.

Responsibilities

  • Monitor security and infrastructure alerts in Azure and Microsoft 365 environments.
  • Perform triage, analysis, and response for security alerts and incidents; escalate complex issues.
  • Track and document incidents in the ticketing system promptly and accurately.
  • Respond to common security threats according to established procedures.
  • Assist with routine operational tasks, including alert tuning and patch validation.
  • Maintain current and accurate documentation by following established guidelines.
  • Clearly communicate incident status to teammates and clients as necessary.
  • Participate in shift coverage and on-call rotation to maintain 24/7 SLAs.

Benefits

  • Opportunity to grow within a dedicated and skilled team.
  • Hands-on experience with state-of-the-art monitoring and SIEM tools.
  • Engagement in high-impact security and infrastructure projects.
  • Access to mentorship from experienced engineers in a collaborative environment.
  • Chance to build a solid foundation for a career in security operations and cloud technology.
Full Job Description
What you will be doing?

This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Associate Security Engineer.
  • Core Knowledge & Skills: Understands foundational security concepts, network principles, OS security, cloud threat protection, and compliance standards. Performs basic troubleshooting and monitoring under guidance.
  • Work & Complexity: Handles routine security tasks, monitors systems, configures basic settings, and maintains incident logs with supervision.
  • Quality & Independence: Follows procedures, ensures accuracy, documents incidents, and reliably executes assigned tasks with limited decision latitude.
  • Teamwork & Communication: Supports senior engineers, collaborates on team projects, communicates status, and responds to feedback.
  • Consulting & Engagement: Provides technical assistance, shares best practices, suggests process improvements, and interacts with vendors on simple issues.
As your initial project assignment, you will support the unique needs of our client as a SOC/NOC Engineer - Junior - Shift Work.Job Summary

As a Junior SOC/NOC Engineer, you will help keep our clients' cloud and network environments secure, stable, and available. Working within a 24/7 managed operations center, you will monitor security and infrastructure alerts, triage and respond to events, and escalate complex issues to senior engineers. This is an excellent entry point for a motivated engineer who wants to grow across both security operations (SOC) and network and infrastructure operations (NOC) in large-scale Azure and Microsoft 365 environments. You will learn from an experienced team, build hands-on skills with modern monitoring and SIEM tooling, and contribute directly to the health and security of mission-critical systems.

Key Responsibilities

  • Monitor security and infrastructure dashboards, alerts, and queues to identify security events and infrastructure health issues across Azure and Microsoft 365 environments.
  • Perform first-level triage, analysis, and response for security alerts and infrastructure incidents; document findings and escalate complex issues to senior engineers.
  • Track, record, and update incidents and service requests in the ticketing system, ensuring accurate and timely documentation.
  • Respond to common security threats such as spam, phishing, malware, and suspicious activity by following established runbooks and procedures.
  • Assist with routine operational tasks including monitoring configuration, alert tuning, backup verification, and patch execution and validation.
  • Follow established playbooks, runbooks, and standard operating procedures, and help keep documentation current and accurate.
  • Communicate incident status clearly to teammates and, when directed, to clients.
  • Participate in shift coverage and an on-call rotation with teammates to maintain 24/7 operational SLAs.
  • Continuously build knowledge of client environments, security tooling, and cloud operations best practices.


Required Qualifications

  • 0-2 years of experience in IT, security operations, network operations, or a related technical support role.
  • Foundational understanding of networking, Windows, and cloud concepts such as SaaS, PaaS, and IaaS.
  • Familiarity with core security concepts such as alerts, incidents, malware, and phishing.
  • Strong analytical and problem-solving skills with close attention to detail.
  • Excellent written and verbal communication skills.
  • Willingness to work assigned shifts and participate in an on-call rotation.
  • U.S. citizenship and the ability to pass client background checks.


Preferred Qualifications

  • Hands-on exposure to Microsoft Azure and Microsoft 365 administration.
  • Familiarity with SIEM and security tooling such as Microsoft Sentinel and the Microsoft Defender suite.
  • Familiarity with monitoring and operations tooling such as Azure Monitor, Azure Automation, Azure Backup, and Azure Security Center.
  • Basic scripting exposure such as PowerShell or KQL.
  • Entry-level Microsoft certifications such as AZ-900, SC-900, or MS-900.
  • Experience working in a managed services or 24/7 operations environment.


Join a dedicated team supporting mission-critical operations for our clients. If you're eager to launch your career in security and infrastructure operations and grow alongside experienced engineers, we encourage you to apply.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member.The targeted base salary range for this role is $68,000-$104,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.

About AIS

AIS is a leading provider of enterprise-class IT infrastructure, managed services, and professional services. The company's highly experienced team of engineers and technicians, combined with its state-of-the-art data centers, allow AIS to provide customized solutions that meet the unique needs of each customer. AIS serves a wide range of industries, including healthcare, finance, and government, and is committed to delivering exceptional service and support to its customers.
Learn more about AIS
Size
1,000 employees
Industry
Net Income
$10 million
Founded
1982
5 Year Trend
+5%
Revenue
$100 million
NASDAQ

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