SLOT PERFORMANCE MANAGER

Graton Resort & Casino

$75K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years minimum in casino slots, with 1 year in a leadership role
  • Proficient in Microsoft Excel and PowerPoint
  • Familiarity with slot systems, IGT preferred
  • Experience managing at least 2,500 slot machines
  • Background in both independent and team-focused environments
  • Knowledge of slot performance applications like OPTX and RWS
  • Previous experience presenting to executive leadership

Responsibilities

  • Develop and refine the slot strategy roadmap to maximize revenue
  • Provide reports and insights to executive leadership for operational efficiency
  • Analyze slot product performance for informed addition, removal, and upgrade decisions
  • Prepare detailed product plans regularly for the slot team and leadership
  • Collaborate with the technical team to ensure effective management of departmental systems
  • Maintain financial spreadsheets supporting machine investments and revenue estimations
  • Optimize labor schedules to achieve cost-effectiveness and operational efficiency

Benefits

  • Work environment promotes a redefined hospitality experience
  • Collaboration with executive leadership and technical teams
  • Engagement in continuous learning and industry advances
  • Opportunities to impact departmental strategies and budgets
  • Flexible responsibilities that contribute to overall team success
Full Job Description
Position Summary:
The Slot Performance Manager is a key role responsible for developing and implementing a
comprehensive and detailed slot strategy roadmap. Leveraging slot trends, performance, labor and P&L analysis reports, and overseeing the performance applications of the Slot department, the manager will provide strategic recommendations and roadmaps aligned with the vision of the Executive leadership. With a primary focus on maximizing revenue for the property, the Slot Performance Manager will actively and continuously refine the slot strategy and budgets to drive exceptional results.

Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Provide timely and insightful recommendations and reports to Executive Leadership, contributing to the efficient day-to-day operation of the slot floor.
3. Possess a deep understanding of slot products and their individual and collective performance on the gaming floor, enabling informed decisions regarding slot product additions, removals, and upgrades.
4. Deliver well-prepared and comprehensive product plans on a weekly, monthly, and quarterly basis to the slot team, including the Slot Technical Manager, Operations Manager, and Executive leadership.
5. Collaborate with the Slot Technical team to effectively administer and manage all departmental
systems, including but not limited to IGT machine accounting, RealWinn Solutions, and OPTX.
6. Create and maintain accurate spreadsheets that support machine capital purchases and proposals, offering revenue estimations and informed investment decisions.
7. Assist the Slot Operations team in conducting detailed analysis aimed at optimizing schedules to
achieve the ideal labor-to-business volume ratio, ensuring operational efficiency and costeffectiveness.
8. Stay at the forefront of industry advancements by conducting research and evaluating new slot
manufacturers and technologies, assessing potential partnerships to keep Graton ahead of the
competition.
9. Prepare the financial review documentation highlighting areas for improvement.
10. Perform any other job-related duties as assigned by management, demonstrating flexibility and a willingness to contribute to the overall success of the department and organization.

Required Qualifications:
1. Minimum 5 years of casino slot experience with 1 year being leadership experience.
2. Strong Microsoft Excel and Power point skills.
3. Knowledge of slot systems. IGT Preferred.
4. Experience in a large operation of at least 2,500 slots.
5. Experience working both independently and in a team-oriented, collaborative environment.
6. Experience in slot performance applications i.e. OPTX, RWS, and others.
7. Experience presenting in a conference room environment.
8. Management experience in Slot Technical and/or Slot Operations.

Physical Requirements:
1. Ability to work in confined area.
2. Ability to lift up to 30 pounds with or without assistance.
3. Ability to work in a high-energy, high-pressure environment.
4. Must be able to listen and communicate effectively and clearly.
5. Must be able to stand, walk, bend, kneel or sit for long periods of time in order to use the type of equipment or tools needed for the position.

Work Conditions:
Work is typically in an area which may be unusually hot, cold, noisy, and may contain second-hand smoke.
Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a sitting or nonsitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.

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