Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. 

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

• Create an environment where the customer is always at the center by cultivating strong relationships. 

• Provide technical and product knowledge information to customers and serve as subject matter expert.  

• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.  

• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).  

• Maintain awareness of the competition, advertisements and services offered by competitors. 

• Leverage social media to positively impact brand awareness and increase sales.  

• Lift, push, or pull 50+ pounds.