Job DescriptionThe Sleep Navigator is a clinical professional responsible for the seamless coordination of care for patients with complex sleep disorders. This role serves as a patient advocate, educator, and liaison between patients, providers, and the multidisciplinary sleep care team. The Sleep Navigator ensures continuity of care from diagnosis through treatment and follow-up, with a focus on improving patient outcomes, compliance, and satisfaction.
Essential Functions:Patient Communication & Education- Deliver results of complex sleep studies to patients in a clear and compassionate manner.
- Provide targeted education and support to patients who are non-compliant with therapy.
- Assist patients in understanding their diagnosis, treatment options, and care plans.
Care Coordination- Coordinate care for patients with complex sleep apnea (e.g., ASV, supplemental oxygen, home ventilation) and rare sleep disorders (e.g., narcolepsy, parasomnias, nightmare disorder, sleep-related seizures, RBD, sleep state misperception)
- Facilitate transitions of care between the Sleep Center and Primary Care Providers (PCPs).
- Collaborate with the Sleep Center Supervisor to engage PCPs in long-term management of stable sleep apnea patients.
- Help transition patients back to their PCPs
Inspire Program Management - Oversee/manage Inspire medical device scheduling, interrogation, programming, DISE planning, implantation coordination, and post-implantation follow-up sleep studies.
- Serve as the primary point of contact for Inspire-related patient care and provider communication.
Research & Quality Improvement- Participate in clinical research activities and assist with patient recruitment and data collection.
- Ability to perform duties of research coordinator as necessary
- Track and report sleep lab metrics, including compliance, patient satisfaction, and treatment outcomes.
- Support quality improvement initiatives and contribute to process optimization.
Collaboration & Leadership- Work closely with the Medical Director to ensure clinical alignment and oversight.
- Obtain Medical Director approval for care plans and program development.
- Serve as a resource for sleep technologists, physicians, and administrative staff.
QualificationsEducation and Experience - Graduate from a CAAHEP Polysomnographic accredited program, The A-STEP program, or have completed one of the 5 Pathways to Registration as defined by the Board of Registered Polysomnographic Technologists is required. Registry eligible required. Required to maintain 50 CEU's every 5 years.
- Minimum of 5 years of experience in Sleep Medicine.
- Strong understanding of sleep disorders, diagnostic modalities, and treatment options.
- Experience with Inspire therapy and sleep-related research preferred.
- Excellent communication, organizational, and interpersonal skills.
- Proficiency in EMR documentation and data tracking systems.
Licenses Required- Registered Polysomnographic Technologist - California
Licenses Preferred- Certification in Clinical Sleep Health (CCSH) - BRPT-Board of Registered Polysomnographic Technologist
Certifications Required- BLS - Basic Life Support (AHA)
- RPSGT - Registered Polysomnographic Technologist - BRPT-Board of Registered Polysomnographic Technologist
