Job DescriptionLead Engaging, High-Impact Security Training Programs as a Site Training Manager! The Training Manager will lead the design and delivery of high-quality training programs for our security personnel and staff. In this role, you'll play a key part in shaping a culture of excellence, compliance, and continuous improvement, ensuring our teams are confident, capable, and prepared.
If you thrive in a fast-paced environment, love collaborating across departments, and are committed to professional integrity, we'd love to meet you.
What's in it for You - Competitive Salary: $80,000.00 - $94,000.00 / year
- Work Site Location: Commerce, GA
- Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
- Career Growth: Career growth opportunities at GardaWorld
- Travel: Travel may be required on an as-needed basis to sites within the market.
Your Responsibilities as Training Manager - Develop and deliver training programs (classroom, online, self-study) for security and non-security staff.
- Create and manage monthly/quarterly training calendars in coordination with leadership.
- Conduct initial, refresher, and specialized training to meet licensing and contract requirements.
- Monitor training effectiveness and staff performance; adjust programs as needed.
- Maintain accurate training records, attendance, and performance data.
- Coach and evaluate field training officers and support their development.
- Provide security awareness training during onboarding and ongoing sessions.
- Act as a resource for staff on training and security-related questions.
- Collaborate with HR, Compliance, and department leaders to align training with organizational goals.
- Recommend improvements to training delivery and security service effectiveness.
- Support recruiting and hiring processes when needed.
- Maintain certifications (e.g., CPR, First Aid, AED) and stay current on policies and procedures.
- Communicate clearly and professionally; maintain confidentiality at all times.
- Promote a culture of safety, integrity, and continuous improvement.
- Evaluate staff performance in real-world scenarios to ensure training compliance.
- Perform other duties as assigned.
Your Qualifications: - Authorized to work in the United States
- Able to pass an extensive screening process
- 3-5 years of professional experience in a training/security/law enforcement environment with a combined concentration of quality assurance, quality control, open-platform training, licensing and credentials, and contract compliance/investigations.
- A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
- Prior experience in the security industry, law enforcement, and/or military is a plus.
- Possess superb multi-tasking ability and organizational skills
- Strong verbal and written communication skills
Your Skills and Competencies: - Skilled in designing and delivering engaging, multi-format training programs.
- Strong understanding of security protocols, licensing requirements, and emergency response.
- Experienced in mentoring and evaluating staff and field training officers.
- Clear, professional verbal and written communication across all levels.
- Works effectively with cross-functional teams to align training with organizational goals.
- Maintains discretion and demonstrates high ethical standards.
