Sutter Health

Site Supervisor, Medical/Surgical Specialties

Sutter Health$80K — $120K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required.
  • 5+ years of relevant experience prioritized, especially in acute or ambulatory care settings.
  • Leadership experience, particularly in managing healthcare teams, is preferred.
  • Knowledge of medical office workflows and related processes essential.
  • Strong understanding of local, state, and federal regulations impacting healthcare operations.

Responsibilities

  • Supervise daily operations and staffing within the clinic.
  • Resolve operational issues to support team performance and patient care.
  • Implement department policies, standards, and regulatory adherence.
  • Identify cost-saving opportunities using Lean or similar methodologies.
  • Collaborate with other departments to improve service delivery and workflow efficiency.

Benefits

  • Comprehensive benefits package available.
  • Opportunities for professional development and training.
  • Supportive work environment focused on team collaboration.
  • Regular full-time schedule with Monday to Friday workdays.
  • Travel opportunities between Elk Grove and Sacramento locations.
Full Job Description
Organization:
SMF-Sutter Med Foundation- Central

Position Overview:

Supervises and oversees the day-to-day operations, staffing and staff coverage, overall staff performance to goals, staff and patient safety and services. Ensures consistent delivery of high-value, quality care to all patient populations served. Establishes work priorities, and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures, applicable regulatory standards, laws and regulations Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes. Experience leading specialty clinic preferred

Job Description:

EDUCATION:
  • HS Diploma or General Education Diploma (GED)


TYPICAL EXPERIENCE:
  • 5 years of recent relevant experience.
  • Candidates with healthcare experience in an acute care setting or ambulatory care setting, or both preferred.


SKILLS AND KNOWLEDGE:
  • Knowledge of medical office workflows and processes.
  • Ability to establish and maintain cooperative working relationships with physicians and care providers.
  • Solid understanding of operations and workflows and how department's process/workflow impacts other flows or departments.
  • Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations.
  • Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
  • Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.
  • Project planning, leading and implementation skills.
  • Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
  • Demonstrates ability to handle confidential and sensitive issues.
  • Verbal and written communication and interpersonal skills.
  • Ability to handle difficult circumstances and make sound business decisions with little direction.
  • Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
  • Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
  • Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.
  • Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.
  • Ability to use essential software and applications associated with the role's duties and responsibilities.
  • Knowledge of applicable local/state/federal laws in the field of expertise.


TRAVEL:
  • Travel is required as needed between Elk Grove and Sacramento locations.


Job Shift:
Days

Schedule:
Full Time

Days of the Week:
Monday - Friday

Weekend Requirements:
As Needed

Benefits:
Yes

Unions:
No

Position Status:
Exempt

Weekly Hours:
40

Employee Status:
Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Pay Range is $80,184.00 to $120,286.40 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

About Sutter Health

Sutter Health is a not-for-profit health system in Northern California, headquartered in Sacramento. It includes doctors, hospitals and other health care services in more than 100 Northern California cities and towns. Major service lines of Sutter Health-affiliated hospitals include cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology.
Learn more about Sutter Health
Size
58,000 employees
Industry
Founded
1981

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