Convergint Technologies

Site Supervisor (Data Centers) - Hoffman Estates, IL

Convergint Technologies$75K — $95K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in field service or installation management.
  • Strong knowledge of fire, security, and building automation systems.
  • Demonstrated ability to supervise and mentor others in a field setting.
  • Advanced mechanical and electrical skills with proficiency in using various tools and reading blueprints.
  • Exceptional interpersonal communication skills for customer engagement. | Submission of product-specific certifications or licenses (e.g., Software House, Lenel, Genetec).

Responsibilities

  • Oversee project site management to ensure timely and successful project completion.
  • Supervise team members and subcontractors; mentor and develop colleagues.
  • Collaborate with project coordinators to implement installation plans and procedures.
  • Identify project risks and develop strategies to minimize impact on timelines.
  • Ensure quality of installations meets national, local codes, and company standards.
  • Provide technical support and training to customers to enhance their satisfaction.
  • Perform installations, programming, testing, repairs, and servicing of various systems.

Benefits

  • 10 paid company holidays and starting 13 days of Paid Time Off annually.
  • Unique Fun & Laughter Day Off to promote a positive work culture.
  • Comprehensive medical, dental, and vision insurance coverage.
  • Life insurance and disability benefits included.
  • Wellness program to support employee health.
  • 401K matching to help build retirement savings.
  • Colleague Assistance Program for personal and professional support.
  • Tuition reimbursement for continued education and training.
  • Vehicle reimbursement or company vehicle options available.
  • Paid parental leave for new families.
Full Job Description
In this role, you will be responsible for the installation, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects. Works with management and administrative project team to ensure projects are effectively executed within contractual scope, budgeted cost, and time schedules. As a Field Project Manager you are a part of a dynamic team that allows you to grow as Convergint grows.

What you'll do with "Our Training and Your Experience"
  • Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • Oversees overall site management of project(s) for successful and timely completion within budget and scope of work as required by the contract. Works with the Project Coordinator to prepare project installation plan and implement job procedures.
  • Supervises Project Specialists, Installers and subcontractors in the field. May perform managerial responsibilities including but not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work.
  • Coordinates and supervises subcontractors including directing on-site activities and verifying quality assurance standards.
  • Works closely with the Project Coordinator to assist in the overall coordination of specific projects; makes recommendations regarding potential changes in scope and identifies ways to continuously improve customer satisfaction.
  • Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
  • Responsible for overall quality of the installation in accordance with national and local codes, and company standards.
  • Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction.
  • Performs other duties and responsibilities as requested or required.


What You'll Need
  • Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
  • Strong supervision skills and installation experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job.
  • Strong field supervision skills and proven ability to troubleshoot problems and look for solutions.
  • Must be a self-starter and work well without supervision.
  • Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc).
  • Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver's license required.
  • Strong verbal, written and interpersonal communication skills.
  • Advanced organizational skills and the ability to handle multiple projects simultaneously.
  • Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 5-7 relevant
  • Relevant field service
  • Certifications: Product-specific certifications, Industry-specific certifications and/or licenses, Software House, Lenel, Genetec, Avigilon, AMAG, Milestone or ONSSI, AXIS

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

About Convergint Technologies

Convergint Technologies is a global provider of security and fire alarm systems for commercial and industrial customers. The company was founded in 2001 and is headquartered in Bannockburn, Illinois. Convergint's services include design, installation, and maintenance of security systems, as well as integration with other building systems such as HVAC and lighting. The company serves a variety of industries, including healthcare, education, and government. Convergint is committed to providing innovative, reliable, and cost-effective solutions to its customers.
Learn more about Convergint Technologies
Size
5,000 employees
Industry
Founded
2001

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