Position Summary:We are seeking an experienced and motivated Software Engineer to join our dynamic Site Reliability Engineering (SRE) team. As a Site Reliability Engineer, you will play a crucial role in enhancing the reliability, performance, and scalability of our systems and services. You will be a part of a global "commando" team of highly skilled SREs, driving best practices and innovations for optimal system operations, while protecting critical companies' systems in real time.
In this role, you will be responsible for:- Driving incident response and post-mortem processes, fostering a culture of continuous improvement.
- Designing, building and improving internal tools and automation software to make maintaining production services easier and safer.
- Lead reliability-focused practices such as SLO (Service Level Objective) design and implementation, Failure Analysis, Load and Capacity Planning, Service Reviews, Architecture Designs, Incident Postmortems, and others.
- Participate in the on-call rotation, providing expertise and support during critical system incidents and ensuring timely resolution.
About you Required:- Minimum 4+ years of Software Engineering experience in an object-oriented or modern language (preferably .NET or TypeScript), with a proven track record of strong learning agility
- Experience working on large-scale, high-traffic platform for an end-product company
- Demonstrate learning agility and willingness to learn new technologies
- Hands-on experience or familiarity with production deployment and end-to-end lifecycle ownership of applications
- Knowledge of architecture and application design experience.
- Solid troubleshooting and debugging skills.
- Excellent verbal and written communication skills in English.
Preferred:- Basic understanding of some of the lower levels of software frameworks and networking.
- Distributed monitoring experience with logging, metrics and tracing using OpenTelemetry and Prometheus.
- Additional scripting languages: bash, powershell, python
- Previous experience working as SRE
- Experience with working in a cloud driven environment (AWS, GCP, Azure)
Our benefits package includes:- Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
- Competitive salary and equity
- Matching RRSP
- Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
- Maternity, Paternity and Fertility Treatment benefits
- 15 days of PTO
- Free lunch on office days
- Dog friendly office
- Fresh fruit, snacks & drinks in office
- Phone/internet allowance
- Regular company-wide social events
- Multiple ERG groups celebrating our diversity and creating an inclusive culture
Tech at Tipalti Our tech teams are the engine behind our business. Tipalti's tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients' needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you'll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.
Base Salary Range: $100,000 - $125,000 CAD annually.The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.
