Fidelity National Financial, Inc

Site Reliability Engineer (SRE)

Fidelity National Financial, Inc$108K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Site Reliability Engineering or a related field.
  • Proficient with Infrastructure as Code and automation tools like Terraform and Ansible.
  • Strong understanding of both Linux/Unix and Windows Server OS administration.
  • Demonstrated experience with building and managing orchestration platforms such as Kubernetes.
  • Familiarity with CI/CD pipeline development and application performance monitoring systems.

Responsibilities

  • Produce and refine observability metrics for platforms and user experience.
  • Develop architecture for operational systems focusing on performance, health, and security.
  • Maintain Infrastructure as Code for configuring monitoring and alerting systems.
  • Build and maintain CI/CD automation pipelines to support services.
  • Collaborate with product development teams to align on organizational needs.

Benefits

  • Supportive and fun team environment that values innovation.
  • Opportunities for professional growth and continuous learning.
  • Chance to make a meaningful impact in the real estate industry.
Full Job Description
What are we looking for?

SoftPro is seeking a well-rounded Site Reliability Engineer (SRE) to join our Cloud Operations Team in our Raleigh, NC office or as a remote employee. This team supports our solutions using the latest Microsoft technologies and hosting services including Microsoft Azure, encouraging your design input and creativity. The ideal candidate will develop in-depth knowledge of the platforms that run our solutions. This position will ensure our SLA's are met through the engineering solutions the team develops.

What will I do as a Site Reliability Engineer at SoftPro?
  • Produce and refine observability metrics associated with our platforms and the user experience.
  • Help to refine our service level indicators monitoring capabilities with the goal of proactively identifying and resolving issues.
  • Participate in the development & architecture of our operational systems and solutions to include performance, application health, security, and scalability for all cloud-based environments.
  • Develop and maintain our Infrastructure as Code used to build alerting and configure monitoring systems.
  • Build and maintain CI/CD automation pipelines to support the services and systems we provide.
  • Demonstrate your technical curiosity through your drive to understand services leveraged in depth.
  • Collaborate with product development and engineering teams in support of future organizational direction.
  • Provide incident response; triage production issues in our software products including the underlying Cloud Infrastructure & service providers.
  • Define, implement and assess system reporting and monitoring needs.
  • Participate in team activities (standups, backlog refinements, blameless postmortems, product demonstrations / reviews).
  • Share your passion for problem solving and continuous improvement with the team.


What will I need to be successful as a Site Reliability Engineer at SoftPro?

Required Technical Skills:
  • Infrastructure as Code: Ability to provision Cloud Infrastructure, services and resources using Infrastructure as Code, development of Terraform Modules, leveraging Ansible to define and set configurations of deployed resources.
  • Automation: Skills necessary to conduct automation of tasks and infrastructure orchestration leveraging PowerShell, AZ CLI, Ansible, CI/CD and other languages / tools.
  • Operating Systems: Strong understanding of Linux/Unix command line and administration, Windows Server OS administration.
  • Experience with Building, Deploying, Patching & Managing Orchestration platforms (Service Fabric & Kubernetes), VM Scale Sets and other Azure compute workload types.
  • Proven experience with and familiarity with containerization and technologies like Docker & Kubernetes & cloud native applications.
  • Strong knowledge of distributed computing concepts and microservices.
  • Ability to manage work via ticketing system and source control (for example: Jira / DevOps / TFS / Git Repos)
  • Familiarity with CI/CD pipeline development and associated tools.
  • Working knowledge of application performance monitoring & alerting platforms / systems (For example - Azure Monitor, Application Insights, AWS CloudWatch as well as commercial off the shelf solutions)
  • Experience architecting & implementing High Availability / Disaster Recovery Solutions for Cloud Platforms constructed with Public Cloud IaaS & PaaS resources.
  • Databases: Knowledge of / familiarity with structured & document database technologies (MS SQL Server, MySQL, MongoDb / Azure CosmosDb)
  • Experience in support and configuration of reverse proxy technology stacks such as NGINX and HAProxy.
  • Strong operational knowledge of Identity Access Management, Authentication & Authorization, Role Based Access Control configurations.

Required Soft Skills:
  • Collaboration & Teamwork: Strong customer service skills and able to work in a team environment, with developers and operations teams.
  • Experience supporting Highly available systems & production operations.
  • Communication: Proven ability to clearly and concisely communicate technical information to both technical and non-technical audiences.
  • Incident Management: Ability to think clearly and logically under pressure during system outages or impactful events.
  • Able to adapt to the constant changing landscape of technologies, systems and environments.
  • Self-driven learner - must exhibit a high-level of logical & analytical skills as well as attention to detail.

Desired Skills:
  • An understanding of industry standard authentication protocols such as OpenID Connect (OIDC), OAuth 2.0 and Security Assertion Markup Language (SAML)
  • Operational experience and knowledge of the OSI model, software defined networks and public cloud network infrastructure / technologies, design principles, Network Security.
  • Understanding of SDLC, Object oriented concepts and software development languages
  • Audit & Compliance experience.


Why You'll Love Working Here
  • Be part of a supportive, fun team that values innovation and collaboration.
  • Enjoy opportunities for professional growth and continuous learning.
  • Make a real difference by helping customers succeed with tools that power the real estate industry.


Ready to Make an Impact?
Join a team that values innovation, collaboration, and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work - 14 years and counting!

COMPENSATION & BENEFITS

FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.

JOIN US AND LIVE OUR CORE VALUES

Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.

About Fidelity National Financial, Inc

Fidelity National Financial, Inc Careers

Join the dynamic team at Fidelity National Financial, Inc, a leader in the financial services industry, and propel your career to new heights with unparalleled job opportunities. As the largest provider of title insurance and transaction services to the real estate and mortgage industries, Fidelity National Financial, Inc offers a unique platform for professionals to enhance their skills and lead innovation in a thriving work environment.

Work You’ll Do

At Fidelity National Financial, Inc, you will engage in meaningful work that directly impacts our company and customers. Our team is committed to excellence and seeks to innovate and expand our extensive services. With a focus on digital transformation and customer satisfaction, your work here will redefine industry standards and elevate your professional capabilities.

Explore Career Paths

Whether you're seeking an entry-level position or a senior role, Fidelity National Financial, Inc provides a spectrum of career paths across various departments. From finance to customer service, technology to operations, explore where your skills and interests best fit within our company. We offer full-time positions, part-time roles, and internships that provide robust training and real-world experience.

Innovate and Lead

Join a culture of leadership and innovation where you can make a significant impact. Fidelity National Financial, Inc is not just a company; it's a place where you can shape the future of financial services. Our leadership is committed to fostering a culture of growth and learning, ensuring that every team member has the opportunity to succeed and innovate.

Diversity and Inclusion

At Fidelity National Financial, Inc, we believe diversity drives innovation. We are dedicated to creating an inclusive environment where diverse voices are heard and valued. Our diversity training programs are designed to empower all employees, helping to foster an inclusive culture that celebrates diverse perspectives and promotes equality.

Benefits and Growth

We understand that the growth of our employees is integral to our success. Fidelity National Financial, Inc offers competitive benefits, including health insurance, retirement plans, and paid time off, as well as professional development opportunities that encourage our team to grow with the company. Networking events, leadership seminars, and career development workshops are just a few of the resources available to our employees.

Join Our Team

Ready to advance your career at Fidelity National Financial, Inc? Explore our current job opportunities and find the position that aligns with your career goals. Our hiring process is straightforward and respectful of your time, ensuring that from your initial application and resume submission to the interview and final selection, you feel valued and informed.

Stay Connected

Keep up to date with the latest from Fidelity National Financial, Inc: - **Career Insights**: Gain insider perspectives on thriving in the financial services industry and tips for advancing your career. - **Job Alert Emails**: Customize your alerts to receive notifications about new job opportunities that match your skills and interests.

Apply Now

Discover the exciting and rewarding career opportunities at Fidelity National Financial, Inc. Visit our careers page to apply and join a team that is dedicated to excellence, leadership, and professional growth. Your future at Fidelity National Financial, Inc starts today!
Learn more about Fidelity National Financial, Inc
Size
28,290 employees
Market Cap
$10.1 billion
Industry
Net Income
$1.4 billion
Founded
1847
5 Year Trend
+16.6%
Revenue
$10.7 billion
NASDAQ

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