Charles Schwab

Site Reliability Engineer - Production Support

Charles Schwab$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of systems support, scripting, or developing experience in an enterprise environment
  • Strong foundation in Windows and/or Linux
  • Proficient in troubleshooting and resolving technical issues
  • Experience with compliance, security, and scalability of data systems
  • Skilled in monitoring and addressing security policy violations
  • Communicates effectively, both verbally and in writing
  • Demonstrates a passion for learning, automation, and continuous improvement

Responsibilities

  • Evaluate and improve service reliability through effective monitoring
  • Implement tactical fixes and strategic improvements for system performance
  • Collaborate with vendors to troubleshoot and manage system issues
  • Coordinate across teams to resolve incidents and operational challenges
  • Automate deployment, infrastructure, monitoring tools and systems
  • Support agile teams by prioritizing backlog work and incidents
  • Conduct root cause analysis and develop remediation plans

Benefits

  • Gain exposure to business-critical environments
  • Work with technical and agile teams
  • Opportunity for continuous learning and improvement
  • Collaborate with a diverse range of vendors and internal teams
  • Engage with the latest technologies and industry practices
Full Job Description
You will play a hands on role across multiple phases of the systems development lifecycle, including planning, configuration, monitoring, administration, and ongoing maintenance within a business critical environment. In this role, you will continually evaluate and improve service reliability by implementing effective monitoring, identifying gaps, and driving both tactical fixes and strategic improvements. You will partner closely with vendors to troubleshoot system specific issues, manage response expectations, and drive timely delivery. Additionally, you will facilitate coordination across vendors, Schwab Infrastructure teams, and application engineering teams to efficiently resolve incidents and operational challenges.

SRE Production Operations Support for Schab.com and Mobile Applications. Work with technical and agile teams to prioritize backlog work and incidents. Automate deployment, infrastructure and monitoring tools and systems. Work through root cause analysis and develop remediation plans to improve reliability

What you have

Required Qualifications
  • Troubleshoots and resolves technical issues using best practices to support live applications
  • Prioritizes compliance, security, and scalability of data systems
  • Executes strategies to restore services promptly and address disruptions
  • Validates requirements and constraints to support effective development and operations
  • Monitors and addresses security policy violations using best practices
  • 2+ years of systems support, scripting, or developing in an enterprise environment
  • Passion for learning, reliability, automation, orchestration and continual improvement
  • Solid foundation of Windows and or Linux
  • Strong verbal and written communication skills

Preferred Qualifications
  • Evaluates moderately complex problems by analyzing data and spotting trend
  • Keeps others informed about workstream developments and update
  • Applies business intelligence and industry insights to support decision making
  • Enables others to make decisions within their scope
  • Recognizes industry trends to foresee opportunities and challenges
  • Contributes ideas for new approaches or technologies within a defined scope
  • Influences peers and collaborates across teams to improve workflow efficience
  • Verbally conveys complex concepts and engages peers effectively
  • Acts with integrity, responsibly handles information, and communicates with accuracy
  • Crafts impactful messages tailored to audience needs, persuading desired actions
  • Sets challenging goals, monitors progress, and applies problem-solving techniques
  • Evaluates market dynamics and proposes innovative, efficient solutions

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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