Bank of America Corporation

Site Reliability Engineer Lead

Bank of America Corporation$120K — $150K *
Plano, TX 75025In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in platform, systems, or infrastructure engineering focused on automation.
  • Proficient in SRE best practices with experience reducing toil and improving observability.
  • Skilled in automation tools (Ansible) and programming languages (golang, Python).
  • Familiar with enterprise service mesh platforms and infrastructure as code (IaC).
  • Experience with CI/CD pipeline integrations supporting automated builds and deployments.
  • Strong focus on testing and reliability with automated testing methodologies.

Responsibilities

  • Collaborate with Development teams to implement monitoring solutions from SRE designs.
  • Maintain reliability tools, scripts, and libraries while mentoring SRE resources.
  • Partner to implement reliability libraries in code and educate teams on their usage.
  • Engage in architecture community meetings and communications.
  • Identify reliability vulnerabilities and propose improvements to reduce support efforts.
  • Act as a subject matter expert during major incident investigations and modeling.
  • Design and maintain infrastructure using Infrastructure as Code with Terraform Enterprise.

Benefits

  • Collaborative work environment with engineering and technology teams.
  • Focus on career development, with opportunities for mentorship.
  • Exposure to cutting-edge technology in cloud infrastructure and automation.
  • Involvement in modern CI/CD practices and infrastructure governance.
Full Job Description
Job Description:

This job is responsible for partnering with engineering and technology teams to implement measures prescribed by the Site Reliability Engineer teams it leads. Key responsibilities include ensuring appropriate instrumentation, tooling, ticketing, alerting and on call routines are in place for key services, demonstrating technical expertise within domains, and decomposing objectives into work units. Job expectations include advancing efficient solution delivery practices and promoting exceptional design, engineering, and organizational practices.

Position Summary:

Site Reliability Engineer (SRE) focused on building, maintaining, and improving the reliability, scalability, and performance of cloud infrastructure using Infrastructure as Code (IaC) and Terraform Enterprise. Supports the delivery of secure, compliant, and highly available cloud environments aligned with enterprise standards and regulatory requirements.

Responsibilities:
  • Collaborates with Development and Infrastructure teams to understand technical solutions and implement monitoring capabilities outlined in the application and system monitoring designs put forward by the Senior Site Reliability Engineer (SRE)
  • Develops and maintains reliability scripts, tools and libraries and leverages them for common instrumentation, automation, and operational needs, and when mentoring SRE resources on reliability practices and established tools/capabilities
  • Partners to implement code changes to make use of common reliability libraries and tools and helps Application Production Services and Application Development teammates understand how to use them
  • Participates regularly in architecture community of practice meetings and communication via other channels
  • Identifies vulnerabilities and opportunities for reliability improvement, such as investigating low level error rates and 'noise' in monitoring, and defines solutions to reduce manual support effort and/or improve system reliability
  • Engages as a subject matter expert in major incident triage efforts and failure scenario modelling and diagnosis with Problem Manager root causes for major incident/problem management investigations
  • Design, develop, and maintain infrastructure using Infrastructure as Code (IaC) with Terraform Enterprise
  • Contribute to the implementation of scalable, secure, and compliant cloud solutions aligned with enterprise standards
  • Develop and maintain reusable Terraform modules and standardized infrastructure patterns to enable consistent and automated provisioning of GCP resources
  • Follow and contribute to code quality standards, design patterns, and peer review practices to ensure reliable and maintainable infrastructure code
  • Support the adoption and use of Terraform Enterprise for automated provisioning, policy enforcement, and infrastructure governance
  • Implement and maintain cloud automation workflows, including provisioning, configuration management, and environment setup
  • Build and enhance CI/CD pipelines for infrastructure delivery, ensuring automated testing, validation, and compliance checks
  • Implement policy-as-code and security controls, ensuring infrastructure meets regulatory and enterprise compliance requirements
  • Participate in the end-to-end lifecycle of infrastructure delivery, including deployment, monitoring, and continuous improvement


Required Qualifications:
  • 5+ years of experience in platform, systems, or infrastructure engineering, with a strong focus on automation and integration.
  • Proficiency in SRE best practices; Proven ability to reduce toil and improve observability of the environment.
  • Experience with automation and orchestration tools (e.g., Ansible or similar), and scripting with golang, Python, or equivalent.
  • Experience with supporting enterprise service mesh platforms
  • Experience with Infrastructure as Code (IaC) concepts and CI/CD pipelines supporting automated builds, validation, and deployments.
  • Experience integrating provisioning workflows with platform services such as virtualization, networking, identity, monitoring, and configuration management systems.
  • Strong focus on testing and reliability, including automated integration/validation testing and troubleshooting of complex workflows.


Desired Qualifications:
  • Experience with CI/CD pipelines and infrastructure-as-code (e.g., Terraform, Ansible)
  • Familiarity with containerization and orchestration platforms (e.g., Kubernetes)
  • Experience in financial services or highly regulated environments
  • Strong analytical and problem-solving skills with data-driven decision making
  • Ability to communicate complex technical concepts to non-technical stakeholders
  • Prior experience mentoring or leading engineering teams


Skills:
  • Automation
  • Collaboration
  • Influence
  • Production Support
  • Result Orientation
  • Analytical Thinking
  • Application Development
  • Architecture
  • Solution Design
  • Stakeholder Management
  • Other
  • Ansible


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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