Job details
Job Role
Infrastructure Consultant 2
Career Role
Consultant - Infrastructure Management - US
Work Location
San Antonio, TX
State / Region / Province
Texas
Country
USA
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL USA
Requisition ID
150426BR
Technical Skills 1
Technology|Cloud Platform|Terraform
Technical Skills 2
Technology|DevOps|Site Reliability Engineering(SRE)
Technical Skills 3
Technology|Cloud Platform|Terraform
Technical Skills 4
Technology|Cloud Security|AWS - Vulnerability Management
Technical Skills 5
Technology|Cloud Platform|FinOps
In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Your contribution to the team:• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams
Required Skill and Experience Reliability Engineering
• Support SLIs, SLOs, error budgets, and reliability KPIs.
• Drive service availability, resiliency, scalability, and performance improvements.
• Establish proactive operational models and reliability governance.
• Engage in reliability reviews and continuous improvement programs.
Terraform & Infrastructure Automation
• Drive Infrastructure as Code adoption using Terraform.
• Develop reusable modules and platform standards.
• Implement policy-as-code and automation frameworks.
• Reduce manual infrastructure management through automation.
Observability & Datadog Strategy
• Define observability standards and monitoring frameworks.
• Manage Datadog implementation including dashboards, alerts, APM, logs, and tracing.
• Establish observability-as-code practices.
• Improve alert quality and operational visibility.
Disaster Recovery & Resiliency
• Define DR strategy and recovery objectives.
• Engage in DR testing, failover planning, and resiliency reviews.
• Ensure business continuity readiness and compliance.
• Manage recovery runbooks and operational procedures.
• Engage in periodic DR exercises, failover validations, recovery evidence collection, post-DR action tracking, and continuous improvement of recovery runbooks.
Vulnerability Management & Governance
• Support vulnerability management and remediation governance.
• Drive onboarding, patching, and vulnerability tracking programs.
• Collaborate with security teams to reduce risk exposure.
• Establish vulnerability KPIs and executive reporting.
• Own vulnerability remediation governance, aging backlog reduction, SLA-based closure tracking, exception governance, patch compliance reporting, and coordination with security and platform teams.
CI/CD & Release Reliability
• Support release reliability using Harness and Helm Charts.
• Improve deployment stability and automation.
• Implement quality gates and rollback standards.
• Partner with DevOps teams on release governance.
Preferred Skill and Experience Harness • Helm Charts • Datadog • Incident Management
Preferred Certifications
• AWS DevOps Engineer Professional
• AWS Solutions Architect Professional
• Terraform Associate
• FinOps Practitioner
• ITIL Foundation
• SRE Practitioner
• Datadog Certification
Additional Required Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
