Lam Research

Site Quality Leader (SQL)

Lam Research$100K — $130K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electronics, Engineering, or related field and 8+ years of experience; or Master's degree with 6+ years; or equivalent work experience.
  • Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
  • Ability to work in a clean room environment while wearing personal protective equipment.
  • Frequent positioning and mobility required for extended periods, including bending, stooping, and climbing.
  • Willing to travel frequently domestically and internationally, with flexibility for various shifts.

Responsibilities

  • Provide expertise in problem statement creation, root cause determination, and corrective action efficacy.
  • Hold service team accountable for site quality objectives and results.
  • Develop site problem solving capabilities.
  • Act as a conduit for customer voice into Factory and Engineering teams for quality improvements.
  • Drive 8D quality and cycle time to meet expectations.
  • Analyze quality data to proactively identify trends and drive improvements.
  • Coordinate with site & QPL to address customer quality concerns and enhance performance.

Benefits

  • A variety of work location models including hybrid options with flexible remote work.
  • Comprehensive set of outstanding benefits reflecting investment in employees' lives.
  • Opportunities for professional growth and skill development through shared best-known methods.
Full Job Description
The impact you'll make

Site quality leader (SQL) is responsible for owning and maintaining site quality KPIs (NCe, SQI, 8D cycle time, FA closure on time) plus growing the site quality culture. The SQL will drive the accuracy of reporting, e.g. detailed problem description, SAP Damage code selection, customer impact level, etc. through the site. The SQL is also chartered with executing site quality objectives and communicating the voice of the customer and site into the Factory and Engineering teams to drive tangible, sustainable, and measurable quality improvements.

What you'll do

  • Provide expertise in problem statement creation, root cause determination, and efficacy of corrective actions (5Why/Ishikawa).
  • Hold service team accountable for delivering on site quality objectives and results.
  • Responsible for developing site problem solving capabilities.
  • Conduit for feeding voice of the customer and site into the Factory and Engineering teams to drive tangible, sustainable, and measurable quality improvements.
  • Drive 8D quality and cycle time to meet customer and LAM expectation.
  • Analytical capability to proactively identify trends and patterns in quality data to proactively drive required improvement.
  • Drive activities with the site & QPL to solve the customer's high level quality concerns and improve Lam's quality performance.
  • Responsible for communication to the Factory when the impact to the customer has changed and an in-progress 8D needs to be updated.
  • Work as part of the global QPL/SQL team to improve processes and share BKMs to improve results.
  • Utilize the Lam escalation process for business process non-compliance.


Who we're looking for

Minimum Qualifications:
  • Bachelor's degree in Electronics, Engineering, or related field and 8+ years of experience; or Master's degree with 6+ years; or equivalent work experience.
  • Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
  • Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
  • Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
  • Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.


Preferred qualifications

  • Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
  • Communication skills, both written and verbal, in English.
  • Solid analytical, problem solving, and decision-making skills.


Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

About Lam Research

Lam Research Corporation (Lam Research) is a supplier of wafer fabrication equipment and services to the worldwide semiconductor industry. Lam Research designs, manufactures, markets, refurbish, and services semiconductor processing equipment used in the fabrication of integrated circuits. The Company’s etch and clean technologies enable customers to build integrated circuits. Its etch systems shape the microscopic conductive and dielectric layers into circuits that define a chip’s final use and function. Its Customer Support Business Group (CSBG) provides products and services to maximize installed equipment performance and operational efficiency. Its customer base includes semiconductor memory, foundry, and integrated device manufacturers (IDMs) that make DRAM, NAND, and logic devices for these products.

Lam Research Careers

Joining Lam Research offers a unique opportunity to enhance your career at a leading global company at the forefront of innovation and technology in the semiconductor industry. Work You’ll Do At Lam Research, we are committed to advancing the technology landscape through continuous innovation and leadership. Our team of professionals is dedicated to pushing the boundaries of what's possible, making us a pivotal player in the semiconductor industry. By joining our team, you will collaborate with some of the brightest minds in the field, contributing to projects that significantly impact future technology. Transform Your Career Lam Research stands at the intersection of technology, innovation, and leadership. We offer job opportunities that challenge you to excel and push your limits. Our culture fosters growth and embraces diversity, ensuring that every team member can thrive professionally and personally. Join our dynamic team and be part of a company known for its groundbreaking work in developing equipment and services that drive the production of virtually every leading-edge chip in the world. Professional Growth and Development We believe in nurturing the professional growth of our employees by providing ample opportunities for career advancement through leadership and diversity training programs. Our commitment to your career is reflected in our robust benefits package, designed to support you and your family’s health, well-being, and financial future. Internship and Employment Opportunities Start your career path at Lam Research with our internship programs, which offer a hands-on experience in the semiconductor industry. Interns work closely with experienced mentors, gaining invaluable skills and knowledge that prepare them for full-time positions within our company. For seasoned professionals, we offer a variety of positions that leverage your skills to contribute to our mission of continuous improvement and innovation. We are always looking for curious, creative, and driven individuals to join our team. Inclusive Culture and Networking Lam Research is dedicated to creating a diverse and inclusive environment where all employees can thrive. Our culture encourages networking and collaboration, allowing you to connect with colleagues and industry leaders who are as passionate about technology and innovation as you are. Applying at Lam Research Ready to take the next step in your career? Explore the job opportunities at Lam Research by visiting our Careers page. Tailor your resume to highlight your relevant experience and skills, and prepare for an interview that could lead to a multitude of rewarding career paths with us. Stay Connected Keep up to date with the latest company news, employment trends, and career tips by joining our community. Subscribe to receive updates that can help you navigate your professional journey at Lam Research. Join Our Team Search open positions that match your skills and interests. We look for passionate, innovative, and solution-driven team players. Start your journey with Lam Research today, where your work isn’t just a job—it’s a pathway to personal and professional fulfillment. SEARCH LAM RESEARCH JOBS Discover the opportunities waiting for you at Lam Research, where we turn today’s innovations into tomorrow’s technologies.
Learn more about Lam Research
Size
14,100 employees
Market Cap
$54.8 billion
Industry
Net Income
$2.9 billion
Founded
2013
5 Year Trend
+16.5%
Revenue
$11.9 billion
NASDAQ

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