Job SummaryThe Construction Site Experience Strategist is responsible for leading and driving initiatives that enhance the employee experience across Black & Veatch construction job sites. This individual contributor role focuses on strengthening culture, morale, engagement, and communications for craft professionals and field-based teams while supporting the significant growth of the construction organization.
This role partners closely with Construction, Workforce Services, Human Resources, Safety, Operations, Marketing, and Communications to ensure a consistent, inclusive, and engaging employee experience for construction employees nationwide. The Construction Site Experience Strategist plays a critical role in improving retention, attracting new talent, reinforcing safety culture, and positioning Black & Veatch construction as an employer of choice for current and prospective employees. The role requires a strong understanding of construction operations, job-site environments, and project-based teams, along with demonstrated experience leading initiatives, managing change, and communicating effectively with field-based employees. This is primarily a field-facing role with regular presence on active construction job sites (ability to travel to sites as needed), as well as time spent in office environments.
Key Responsibilities- Leads the development and execution of a construction site employee experience strategy that supports workforce growth, engagement, morale, and retention.
- Partners with construction leadership to reinforce a consistent, positive culture across job sites while recognizing project-specific needs and dynamics.
- Champions initiatives that enhance the day-to-day experience of craft professionals and field-based teams, including onboarding, engagement, recognition, and communications.
- Serves as an advocate for construction employees by gathering feedback, identifying improvement opportunities, and championing enhancements to the employee experience.
- Aligns construction employee experience initiatives with culture, values, recruiting, onboarding, and workforce planning efforts during periods of significant organizational growth.
- Leads standardized engagement and communication approaches tailored to construction job sites to ensure messaging is relevant, accessible, and timely.
- Partners with Marketing and Communications to develop job-site-appropriate tools and campaigns that reinforce culture, safety, and company priorities.
- Manages and drives cross-functional initiatives that support construction employee experience, acting as a connector across Construction, Safety, Human Resources, Operations, IT, Marketing and Communications.
- Partners with Safety and construction leadership to reinforce safety strategy and culture and advocates for safe working behaviors across job sites.
- Supports change management efforts related to construction growth, workforce expansion, and evolving operating models.
- Acts as a thought leader and trusted advisor for construction employee experience, engagement, and culture initiatives.
Management ResponsibilitiesIndividual Contributor
Minimum Qualifications- Bachelor's degree in business, communications, construction management, human resources, or a related field.
- Minimum of 10 years of relevant experience, including demonstrated exposure to construction operations, field environments, or project-based organizations.
- Strong understanding of construction workforce dynamics, including craft professionals, project teams, and job-site operations.
- Proven experience leading cross-functional initiatives and driving programs from concept through execution.
- Strong interpersonal and communication skills, with the ability to engage effectively with employees at all levels, particularly field-based teams.
- Demonstrated ability to navigate ambiguity, build trust, and collaborate across diverse stakeholder groups.
- Strong strategic thinking skills paired with practical execution and initiative ownership.
Preferred Qualifications- Experience supporting large, geographically dispersed construction or field-based workforces.
- Background in employee experience, workforce services, engagement, or change management within a construction or industrial environment.
- Experience partnering with safety leadership and supporting safety culture initiatives.
- Experience managing budgets, resources, and vendor partnerships related to engagement or workforce initiatives.
Work Environment/Physical DemandsTypical office environment. Occasional travel to field sites required.
Salary PlanCNS: Construction Services
Job Grade018
