Site Director

Health Haven

$90K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Healthcare Administration, Life Sciences, Nursing, Business Administration, or related field preferred
  • 5+ years of clinical research experience with progressive leadership responsibilities
  • Previous experience managing clinical research operations and site personnel
  • Strong understanding of ICH-GCP guidelines, FDA regulations, IRB requirements, and clinical trial processes
  • Experience leading study startup, enrollment, monitoring, and closeout activities
  • Strong leadership, communication, organizational, and problem-solving skills
  • Ability to manage multiple studies, priorities, and stakeholders simultaneously
  • Experience with participant recruitment and retention strategies

Responsibilities

  • Oversee and manage daily clinical research operations across designated research sites
  • Lead the execution of clinical trials from startup to closeout while ensuring compliance
  • Recruit, train, supervise, and evaluate research team members
  • Develop and implement strategies to enhance participant recruitment and retention
  • Coordinate and optimize schedules for study personnel to improve efficiency
  • Ensure compliance with all applicable regulations and maintain inspection readiness
  • Continuously evaluate and improve site workflows and operational processes
  • Serve as a primary site leader during sponsor and monitoring visits

Benefits

  • Comprehensive Medical Plans
  • Dental Insurance
  • Vision Insurance
  • Long-Term Disability
  • Employer-paid Life Insurance
  • Voluntary Benefits
  • Employee Assistance Program (EAP)
  • Paid Vacation Time
  • Paid Sick Time
  • Paid Federal Holidays
Full Job Description
This role focuses on clinical research site leadership, operational oversight, regulatory compliance, participant recruitment, team development, and business growth.

  • Clinical Research Operations Leadership: Oversee and manage daily clinical research operations across the Stuart location and other designated research sites while ensuring adherence to approved workflows, protocols, and organizational objectives.
  • Clinical Trial Execution: Lead the successful execution of clinical trials from study startup through closeout while ensuring compliance with ICH-GCP guidelines, FDA regulations, sponsor requirements, and internal procedures.
  • Research Team Leadership: Recruit, train, develop, supervise, and evaluate research coordinators, raters, recruitment personnel, and other site staff while fostering a culture of accountability, collaboration, and continuous improvement.
  • Participant Recruitment and Retention: Develop and implement strategies to increase participant recruitment, enrollment, retention, and overall study productivity while maintaining exceptional participant experiences.
  • Scheduling and Productivity Management: Coordinate and optimize schedules for Principal Investigators, Sub-Investigators, Coordinators, Raters, and other study personnel to maximize operational efficiency and study performance.
  • Quality and Regulatory Compliance: Ensure compliance with all applicable regulations, protocols, sponsor requirements, and company policies while maintaining inspection readiness and supporting audits, monitoring visits, and quality assurance activities.
  • Study Documentation Oversight: Ensure timely collection, maintenance, reconciliation, and archiving of regulatory documents, study records, and Trial Master File (TMF) documentation.
  • Operational Process Improvement: Continuously evaluate and improve site workflows, SOPs, systems, and operational processes to enhance efficiency, quality, compliance, and participant outcomes.
  • Scientific and Clinical Support: Provide operational and clinical development input to support the safe, efficient, and successful execution of assigned studies and research programs.
  • Monitoring and Sponsor Engagement: Serve as a primary site leader during sponsor visits, monitoring visits, audits, and inspections while maintaining strong sponsor relationships and ensuring successful site performance.
  • Clinical Research Support: Maintain the ability to perform coordinator-level responsibilities as needed, including blood draws, ECGs, specimen processing, sample shipment, participant visits, and other protocol-related activities.
  • 24-Hour Study Support: Participate in study-related emergency coverage and provide support to study participants and caregivers when urgent protocol-related matters arise.
  • Participant Care and Retention Support: Support participants throughout their research journey, including assisting with retention efforts, participant engagement, hospital visits, and after-hours communication when necessary.
  • Business Development and Growth: Assist in expanding research opportunities through study acquisition efforts, investigator recruitment, strategic partnerships, and participation in business development initiatives.
  • Talent Acquisition and Workforce Development: Support recruitment, interviewing, workforce planning, budgeting, and onboarding efforts for research staff, investigators, raters, and other key personnel.
  • Performance Metrics and Site Growth: Monitor site performance metrics, enrollment goals, productivity benchmarks, and financial objectives while implementing strategies to drive continued growth and operational success.
  • Industry Representation: Represent the organization at sponsor meetings, industry conferences, networking events, and other professional engagements to support organizational visibility and growth.
  • Strategic Planning: Contribute to long-term planning, operational strategy, and future business opportunities that support organizational growth and sustainability.
  • Other Duties as Assigned

What You'll Bring

  • Bachelor's degree in Healthcare Administration, Life Sciences, Nursing, Business Administration, or related field preferred
  • 5+ years of clinical research experience with progressive leadership responsibilities
  • Previous experience managing clinical research operations and site personnel
  • Strong understanding of ICH-GCP guidelines, FDA regulations, IRB requirements, and clinical trial processes
  • Experience leading study startup, enrollment, monitoring, and closeout activities
  • Strong leadership, communication, organizational, and problem-solving skills
  • Ability to manage multiple studies, priorities, and stakeholders simultaneously
  • Experience with participant recruitment and retention strategies
  • Experience with SOP development, quality management, and process improvement initiatives
  • Ability to perform clinical research procedures such as phlebotomy, ECGs, specimen processing, and participant visits as needed
  • Experience in psychiatric, CNS, or inpatient clinical research preferred
  • Business development and sponsor relationship experience preferred


What We Offer
  • Comprehensive Medical Plans
  • Dental Insurance
  • Vision Insurance
  • Long-Term Disability
  • Employer-paid Life Insurance
  • Voluntary Benefits
  • Employee Assistance Program (EAP)
  • Paid Vacation Time
  • Paid Sick Time
  • Paid Federal Holidays


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