Apple

Siri Screening & Triage Engineer

Apple$120K — $150K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS/MS in Computer Science or equivalent experience
  • 3-6 years in software issue diagnosis and triage
  • Experienced in handling high-volume bug queues with log analysis
  • Proficient in Python or Bash for building tools
  • Practical application of LLM/GenAI tools in workflows
  • Ability to prioritize under incomplete information and deadlines
  • Familiarity with git or other source control systems
  • Strong written and verbal communication skills

Responsibilities

  • Engineer the bug screening queue as an organized system
  • Analyze logs and reproduction steps of software issues
  • Differentiate between genuine regressions and noise
  • Make defensible priority calls with partial information
  • Develop scripts and AI-assisted tools for efficient triaging
  • Facilitate clear communication between bug reporters and engineers
  • Collaborate with engineering, quality, and program management partners

Benefits

  • Comprehensive health benefits
  • Generous paid time off policy
  • 401(k) plan with company matching
  • Employee discounts on Apple products
  • Professional development opportunities
Full Job Description
Siri ships across every Apple platform, and every bug filed against it - by engineers, by

QA, by external developers, by automated test programs - has to be read, understood,

and routed before being fixed. The Siri Screening & Triage team is the front door for

that incoming signal, working closely with the engineering, quality, and program

management partners across Engineering Operations who keep Siri's code moving

from branch to build. If you want to bring order to a high-volume, high-stakes queue

and build the tools that scale that judgment beyond what any one person could do by

hand, we want to hear from you.

Description

A successful Siri Screening & Triage Engineer treats the incoming queue as a system to

be engineered, not just a list to be worked. Siri's bug queue runs into the tens of

thousands of open reports at any time, spans dozens of components, and moves

across several release trains in flight simultaneously - screening it one ticket at a time

doesn't scale, and treating every report as equally uncertain wastes the time of

engineers waiting on a real answer. You'll read logs and repro steps, tell a genuine

regression apart from test-harness or program-generated noise, and make defensible

priority calls with incomplete information - then build the scripts, classifiers, and AI-

assisted tooling that let the rest of the team make that same call at volume. This role

sits between the people filing bugs and the people who fix them, so clear, fast

communication matters as much as the technical judgment behind it.

Minimum Qualifications

BS/MS in Computer Science or related field, or equivalent experience.

3-6 years of related industry experience.

Experience diagnosing and triaging software issues in a high-volume bug queue,

including log analysis and reproduction

Proficient in scripting languages like Python or Bash - you'll build triage tooling,

not just use it

Practical, hands-on experience applying LLM/GenAI tools to real workflows

(classification, summarization, agents) - genuine day-to-day use, not just

familiarity

Comfortable making priority and severity judgment calls under incomplete

information and deadline pressure

Experience with git or another source control system

Excellent written and verbal communication - this role interacts constantly with

engineering, quality, and program management partners across the org

Preferred Qualifications

Experience with Apple's Radar or another large-scale enterprise bug-tracking

system

Understanding of ML/AI concepts, data analytics, and pattern-finding across

large datasets

Experience building or operating CI / automated test pipelines

Swift, Objective-C, or C/C++ experience

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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