Showroom Selling Manager

Fireclay Tile

$95K — $110K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing sales teams in showroom environments
  • Strong track record of driving sales results through coaching and mentorship
  • Proven ability to analyze performance data and forecast sales trends
  • Proficient in CRM tools (e.g., Salesforce) and digital collaboration platforms
  • Degree in a relevant field or equivalent experience
  • Experience with managing budgets and P&L for sales operations
  • Strong organizational skills with the ability to manage multiple priorities

Responsibilities

  • Lead and coach the showroom sales team to achieve and exceed sales targets
  • Conduct regular performance reviews and track team progress against established goals
  • Manage the showroom's P&L, ensuring profitability and effective resource allocation
  • Cultivate and strengthen relationships with key clients and stakeholders
  • Plan and execute community engagement initiatives and showroom events
  • Oversee daily showroom operations and ensure adherence to company standards
  • Utilize technology and tools to streamline processes and enhance team productivity

Benefits

  • 4% 401(k) match on eligible pay
  • Flexible time off policies and paid volunteer days
  • Birthday recognized as a paid holiday
  • Access to group and 1:1 career coaching
  • Specialized sales training and development opportunities
  • Comprehensive health and wellness benefits
  • Stock options and performance-based bonuses
Full Job Description
What We Offer:

  • Competitive Compensation: With a base pay of $75K combined with commission (paid monthly), think of earnings in the range of $95K-$110K, based on your performance. There is no cap on commissions, and the payout structure is tiered, so you can achieve higher commission percentages as you sell more. Our comprehensive compensation package also includes goal-based bonuses and stock options.
  • Comprehensive Benefits: We offer a competitive benefits package designed to support your well-being, both inside and outside of work. This includes a 4% 401(k) match on eligible pay, Flexible Time off, your birthday as a paid holiday, one paid volunteer day to support your local community, 7 paid holidays, sick time, parental leave, and more. Visit Fireclaybenefits.com to view details of our benefits and perks offered.
  • Personal & Professional Growth: Thrive in a culture committed to your development with group coaching, 1:1 career coaching, and extensive Sales Enablement resources.
  • Development Opportunities: Access specialized, sales-focused training to grow within the organization.

The Team You'll Work With ...

As the Showroom Selling Manager, you will be an integral part of our talented Showroom team, collaborating to drive performance and achieve sales targets. You will lead the team in setting goals, providing coaching, and managing daily operations, playing a key role in ensuring sales excellence and profitability for the showroom, while managing your own book of business. This manager role offers the opportunity to grow your leadership skills and drive business growth. Reporting to the Director of Showrooms, this position is located on-site at our Costa Mesa Showroom. Our culture thrives on professional development, ongoing training, and opportunities for growth within the organization. This is a salary position with a base sales manager salary of $75,000.

Meet the Director of Showrooms, Emily Moizes-Beal. Surrounded by a dedicated sales team, your role at Fireclay Tile promises a dynamic and rewarding journey. We offer a supportive workplace culture and a comprehensive benefits package, not just a job but a pathway to success.

What You'll Achieve ...

  • Sales & Team Leadership
    • Drive team performance by setting and tracking sales goals (weekly, monthly, and quarterly), providing rigorous forecasting, and analyzing performance against targets for senior management.
    • Lead all aspects of team development, including recruiting, onboarding, and providing continuous coaching on sales techniques, product knowledge, and CRM tools like Salesforce.
    • Conduct regular performance reviews and weekly check-ins to manage, direct, and mentor the sales team.
    • Manage the showroom's P&L and budget to ensure profitability, while monitoring market trends and competitor activity to adjust sales strategies.
  • Client Engagement & Business Development
    • Cultivate and maintain strong relationships with top clients, including architects, designers, and homeowners, through regular contact and personalized follow-ups on your own account list
    • Plan and execute showroom events, product demonstrations, and community initiatives like Fireclay Gives to drive brand visibility and customer engagement.
    • Drive business growth by promptly following up on leads, effectively utilizing digital marketing tools, and delivering world-class customer service to resolve any issues.
  • Showroom Operations & Compliance
    • Oversee all daily showroom operations, including staff scheduling, payroll, inventory management, sample orders, and maintenance, to ensure a clean and functional space.
    • Manage showroom systems and tools (e.g., POS, Asana) to ensure accurate client records, track monthly goals, and report on results.
    • Uphold company standards by implementing best practices from Fireclay Playbooks and ensuring adherence to B Corp principles, including waste reduction and community involvement.

What We Look For in You ...

We are looking for someone who is motivational, analytical, and organized, with a proven ability to lead a high-performing team. You are excited to drive sales excellence and coach a team to exceed goals, as well as maintain your own goals and thrive in a goal-oriented and dynamic environment.

  • A proven leader with a successful track record of managing high-performing showroom teams and driving sales results through coaching, accountability, and motivation.
  • Experienced in overseeing showroom operations, ensuring a balance of sales performance, customer experience, and operational excellence.
  • Highly analytical, with the ability to evaluate performance data, forecast trends, and translate insights into actionable strategies that achieve and exceed goals.
  • Technologically fluent and comfortable using CRM tools (e.g., Salesforce), digital collaboration platforms (Google Suite, Slack, Asana), and emerging sales/marketing technologies to streamline processes and improve team performance.
  • Proficiency in utilizing and training on AI-powered tools and platforms to enhance productivity and decision-making is preferred.
  • Organized and detail-oriented, with the ability to manage multiple priorities across sales leadership, client relations, and community engagement.
  • A motivational and inspirational leader who combines creative thinking with strategic execution to foster a culture of growth, accountability, and success.
  • Bachelor's Degree or equivalent experience required.

The total compensation package for this position may also include other elements, stock options, and discretionary bonus. Details of participation in these benefit plans will be provided if a teammate receives an offer of employment.

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