Job DescriptionAs the Showroom Manager, you will provide direct support to the Press & Influence team by managing sample trafficking as well as overall inventory support. You will contribute toward a clean annual inventory with low shrink by upkeeping a highly organized system of sample management and cycle counts.
About the Role:
Stock & Inventory Management- Maintain complete, accurate records of all press samples across categories (ready-to-wear, leather goods, silk, jewelry, footwear, accessories, homeware) using the sample management system (e.g. Launchmetrics/Fashion GPS)
- Receive, register, tag, and photograph new collection samples upon arrival each season
- Conduct regular inventory audits and reconciliations; investigate and resolve discrepancies
- Organize and maintain the press showroom and stockroom to Hermès standards of order and presentation
Loans & Logistics- Process all incoming sample requests from magazines, newspapers, digital media, stylists, and international Hermès subsidiaries
- Prepare, pack, and dispatch send-outs with appropriate documentation, insurance, and customs paperwork for international shipments
- Track all outgoing loans, monitor return deadlines, and chase overdue items with tact and persistence
- Perform condition checks on all returning samples; flag damage, coordinate repairs with the ateliers, and manage related follow-up
- Send and track credit requests for all loans, ensuring Hermès is correctly credited
Team & Cross-Functional Support- Act as the primary point of contact for the press team on all matters of sample availability and location
- Manage and oversee 3 freelancers, delegating tasks and ensuring quality and consistency of work
- Ensure compliance with all asset protection and inventory control guidelines while fostering strong cross-departmental relationships to maintain clear communication regarding processes and procedures.
- Coordinate closely with the collections, merchandising, and retail teams on sample allocation each season
- Support shoot productions, press days, showroom appointments, and events with sample preparation and on-site stock support
- Assist with end-of-season processes: sample returns to Paris, archiving, and internal sales or destruction protocols
- All other duties assigned by supervisor
Supervisory Responsibility:
Budget Responsibility:
About You:
- 3-5 years' experience in fashion sample management, press office coordination, or luxury retail stock operations
- Proficiency with sample tracking software (Launchmetrics/Fashion GPS or equivalent) and Excel
- Exceptional organization, attention to detail, and follow-through
- Discretion and a strong sense of service; comfortable working with high-value products and confidential collections
- Calm under pressure, especially during fashion week and shoot deadlines
- Physically comfortable with the demands of stockroom work (lifting, packing, standing)
The range for this position is $90,000 - $95,000 Annually. Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:
- Commission and bonus incentives based on sales performance
- Medical, Dental, Vision
- Life Insurance and Disability
- Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
- Paid Parental leave and transition time
- 401(k) and Roth Retirement plan with company matching and profit sharing
- Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
- Product discount and EAP resources
- Access to Calm App, Health Advocate, Family Building Support and more!
