Shelter Operations Officer

City of Albuquerque, NM

$93K — $98K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in public administration, communications, business administration, or environmental science
  • 7 years of managerial experience in animal sheltering, public affairs or municipal government
  • Strong analytical skills for budget and operational assessment
  • Demonstrated expertise in developing animal welfare policies and initiatives
  • Ability to collaborate effectively with diverse stakeholders

Responsibilities

  • Develop animal welfare policies and initiatives to improve shelter outcomes
  • Monitor and evaluate the success of animal welfare programs
  • Implement action plans to overcome policy-related challenges
  • Review and recommend improvements for welfare initiatives
  • Assist in drafting and implementing local and state ordinances
  • Collaborate with animal advocacy organizations on welfare issues
  • Oversee construction projects and facility maintenance

Benefits

  • Full-time position with a focus on community impact
  • Opportunities for professional development and networking
  • Engagement with local governmental and advocacy groups
  • Chance to influence animal welfare policies at a city level
  • Diverse work environment combining office and fieldwork
Full Job Description
Salary : $93,454.40 - $98,155.20 Annually
Location : Albuquerque, NM
Job Type: Full Time
Job Number:
Department: Animal Welfare
Division: AW-Adm - Animal Welfare
Opening Date: 08/03/2026
Closing Date: 8/17/2026 11:59 PM Mountain
Bargaining Unit: NU

Position Summary

Improve, develop and coordinate animal welfare policy and implementation among various City Departments, City Council, the Mayor, Bernalillo County and constituents for the City of Albuquerque resulting in the enhanced welfare of animals. Analyze, monitor ad make recommendations regarding financial and operational aspects of the Animal Welfare Department, including budget development, budget administration capital programs and departmental programs and their administration. Address problems for the City Administration and constituent complaints about animal-welfare issues. Conduct research to develop proposals for improvements and other initiatives within the Animal Welfare Department and assist in the implementation of those proposals. Monitor progress in Animal Welfare Department programs and capital projects by independently tracking records and indicators. Make recommendations for program improvement.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Essential and Supplemental Functions
ESSENTIAL FUNCTIONS: Essentialfunctions may include, but are not limited to the functions listed below. Mustbe able to perform the essential functions of the job with or without areasonable accommodation.
  1. Develop appropriate animal welfare policy, practices and initiatives to reduce euthanasia, increase pet adoptions and ensure the humane treatment of animals in City shelters.
  2. Monitor Animal Welfare department program success measures including those in the City's performance plan and develop new ones as necessary.
  3. Develop and implement actions plans to address identified policy problems or impediments to implementation in City animal related matters.
  4. Review approaches and initiatives for the welfare of domestic animals and wildlife including animals cared for or housed by the City and recommend improvements, changes or substitutions.
  5. Assist in the development of proposed ordinances, legislation, orders and rules for local or state action and assist in implementation when appropriate.
  6. Collaborate with animal advocacy groups and other relevant stakeholders on animal welfare issues.
  7. Oversee capital improvement, construction projects and facility maintenance.
SUPPLEMENTAL FUNCTIONS:
  1. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of animal welfare.
  2. May respond to and resolve citizen inquiries and complaints.
  3. Perform other related duties and responsibilities as assigned.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university with major course work in public administration, communications, business administration, natural or environmental science; and

Seven (7) years experience managerial experience in the sheltering of animals, public affairs or municipal government.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.

Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.
Working Conditions

Environmental:
Office and field environment; travel from site to site; exposure to noise, smoke, and animals; exposure to computer screens.

Physical:
Essential and supplemental functions require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time; operate a motor vehicle.

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